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[NEEDS INPUT] [XB1] Skin Glitch

by abc68gebj18bb1
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[NEEDS INPUT] [XB1] Skin Glitch

[ Edited ]
★★★ Novice

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.23.61.2300
What expansions, game packs, and stuff packs do you have installed? Island Living, Cats and Dogs, City Living, Laundry Day, Get to Work, Seasons
Steps: How can we find the bug ourselves? I tried the cheat “cas.fulleditmode” a lot. If that makes a difference?
What happens when the bug occurs? Character neck glitches and some hairstyles as well, also the sideburns.
What do you expect to see? No skin glitch of any type.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Fairly new to the game, issue never happened until today. 

Message 1 of 12 (487 Views)
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Re: (XB1) Skin Glitch

Hero
@abc68gebj18bb1 Could you post some more pictures (hairstyles, sideburn) and encircle the issue on the picture ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 2 of 12 (443 Views)
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Re: (XB1) Skin Glitch

★★★ Novice
@crinrict I made a last minute decision and uninstalled the game..... but when it re-installs I’ll take those pictures ASAP. My apologies. I’ll be in contact with you later on.
Message 3 of 12 (433 Views)
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Re: (XB1) Skin Glitch

★★★ Novice

@crinrict Ok back, apologies again for the wait. Here’s one picture. It’s not my original hair but here’s the neck glitch I was referring too. 

Message 4 of 12 (357 Views)
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Re: (XB1) Skin Glitch

★★★ Novice

@crinrictHere’s the sideburn part I also mentioned. 

Message 5 of 12 (355 Views)
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Re: (XB1) Skin Glitch

[ Edited ]
Hero

@abc68gebj18bb1 And this happens to all hairstyles and beards and is not specific to some combinations ?

 

Also just in CAS or also ingame ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 6 of 12 (282 Views)
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Re: (XB1) Skin Glitch

★★★ Novice

Well the issue happened after I used CAS just yesterday a couple of times as I noticed my other sims have some little issues too. From what I’ve seen it sticks with most of the hairstyles. I tried turning CAS off followed by testingcheats off as well and saving/loading but still the same issue. Also when I get a side look at my character it does this weird thing as seen in the image. That’s been there since I started... which was not too long ago. Wondering if it has a solution, sorry if I’m not explaining too well. 

Message 7 of 12 (259 Views)
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Re: (XB1) Skin Glitch

Hero
@abc68gebj18bb1 It's fine. I see what you mean on your pictures.

Since you're on XB1 I just can't help much. There are a few issues that are cause by combining certain items or just because something is wrong with the asset.

Yours looks like a more general issue. All I can do is forward it to be looked into though.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 8 of 12 (234 Views)
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Re: (XB1) Skin Glitch

★★★ Novice

I would appreciate the forward. Hopefully there’s a work around. Thanks for taking the time to assist me though. If you hear anything back please let me know. Thanks again. 

Message 9 of 12 (219 Views)
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Re: (XB1) Skin Glitch

★★★★ Novice

@crinrict Yeah I’m getting the same issue on Xbox too, wondering if there’s a fix yet? 

Message 10 of 12 (100 Views)