Help us improve Answers HQ! Take Survey No, Thanks

[NEEDS INPUT] Toddler stuck on the landing of the stairs

by meganreafer

Original Post


[NEEDS INPUT] Toddler stuck on the landing of the stairs

[ Edited ]
★★★ Novice

Product: The Sims 4
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number?
What expansions, game packs, and stuff packs do you have installed? City Living, Get to Work, Vampires, Dine Out, Outdoor Retreat, Toddler Stuff, Bowling Night Stuff, Backyard Stuff, Movie Night Stuff, Spooky Stuff, Luxury Party Stuff
Steps: How can we find the bug ourselves? I don't know, the toddler seems to do this themselves when they are hungry and trying to go downstairs for food. I make no commands.
What happens when the bug occurs? The toddler seems to be hungry, and is a new toddler who doesn't have the movement skill to be able to go downstairs, yet they go down the stairs anyway, somehow. Usually a happy glitch, because in another house I have had toddlers in, they were actually able to go down the stairs and make it all the way down. Now, I have no idea how this person did this in build mode, (I have a simmer build from the gallery placed that I am using--vicjan21's 100 Baby Challenge house) but there is a landing on these stairs, before making it all the way to the bottom, and there's a bit of stairs yet. Now, my toddler is stuck on this landing. Because NOW the game realizes this is a toddler who can't use the stairs. I have tried telling two different sims to pick him up, and they are stuck on the opposite side of the stairs, and I even tried to catch a sim, while they were still on the landing, to command them to pick the toddler up. They totally ignored the stuck toddler next to them and also went to the opposite side of the stairs, where they can't reach the darn toddler! Sorry this is such a long and complicated explanation, but I have also tried closing out to the main menu and reloading the game, (which usually works for other bugs) but it did not work this time. I actually did this twice and it did not help.
What do you expect to see? The toddler who is not yet at level 2 of the movement skill to NOT be able to go down the stairs and cause a glitch.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

For the sake of this child and my 100 Baby Challenge, I think I am just going to evict the home and do it that way, but this is still annoying, and I don't know of anyone else having this issue. 

Message 1 of 5 (3,410 Views)

Re: Toddler stuck on the landing of the stairs

@meganreafer Did you try resetting the toddler yet ? Use testing cheats, then right-click in the toddler and pick the reset option

Happy Gaming


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.

Important Threads

Message 2 of 5 (3,384 Views)

Re: [NEEDS INPUT] Toddler stuck on the landing of the stairs

★ Novice

I had this issue just today. Go into build mode. Delete the stairs. The toddler will relocate to the floor because the object has been deleted. Go to live mode and move the toddler out of the way. Re-place the stairs. 
It's a pain but this is the way around it until it gets fixed.

Message 3 of 5 (3,285 Views)

Re: [NEEDS INPUT] Toddler stuck on the landing of the stairs

★★★ Apprentice

Definitely have noticed this as well in my own 100 baby challenge. The house my family lives in has a staircase that turns 180 degrees in the middle, and occasionally a newly aged toddler will go up the bottom part of the staircase looking for an interaction with a family member that is upstairs and then gets stuck in the middle because the game remembers that the toddler is not supposed to be able to climb stairs yet.

Message 4 of 5 (1,593 Views)

Re: [NEEDS INPUT] Toddler stuck on the landing of the stairs

★★★★ Novice

Yeah, having this problem right now. Toddler was aged up and immediately the father decided he wanted to play dolls with her with the dollhouse on the second floor (ignoring the superior doll house on the ground floor). Toddler got to the landing in the middle of the stairs and is now stuck. Father can't pick her up either. He can to to the landing but when I use the 'pick up' command he immediately goes back down to the ground floor before waving his arms about. Luckily, I was about to move them out anyway.

Message 5 of 5 (178 Views)