July 2018 - last edited December 2018 by crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? Nederlands
How often does the bug occur? Often (50% - 99%)
What is your current game version number? n/a
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Let a toddler run around
What happens when the bug occurs? The toddler starts running but then stops and resets. Sometimes immediately, sometimes in the middle of the run and sometimes they run around a while but then reset.
What do you expect to see? The toddler to be able to finish the run without resetting.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Here's a video of it:
ps: the pause at around 1:06 was a sudden pop up about my sims work thing...
July 2018
Do you have any last exception files about this issue ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2018
I'm sorry, I don't know what you mean with "last exception files"? What are they?
July 2018
These are text files in your documents folder called lastexceptions.txt
They track any exception occurring in your game and with resets, it's often an exception causing the issue.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2018
Ah yes, I do have some of those. 5 of them to be exact. What should I do with them?
July 2018
Are they newer ? Best thing to do is: Delete them, then repro the issue to see if you get new ones. If you do, upload to your post here.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2018
Alright, I deleted them, tried running around with the toddler again, she still resets. But no new files are there.
July 2018
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2018
I just now noticed it doesn't just happen with a toddler running around. It happened with my adult sim going for a jog too.
July 2018
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads