[NEEDS INPUT] Toddler resets when running around

by Kimo0wW
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Original Post

[NEEDS INPUT] Toddler resets when running around

[ Edited ]
★ Guide

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Nederlands
How often does the bug occur? Often (50% - 99%)
What is your current game version number? n/a
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Let a toddler run around
What happens when the bug occurs? The toddler starts running but then stops and resets. Sometimes immediately, sometimes in the middle of the run and sometimes they run around a while but then reset.
What do you expect to see? The toddler to be able to finish the run without resetting.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Here's a video of it:

ps: the pause at around 1:06 was a sudden pop up about my sims work thing... 

 

Message 1 of 17 (1,773 Views)

Re: [TO TEST] Toddler resets when running around

Hero

Do you have any last exception files about this issue ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 17 (1,717 Views)

Re: [TO TEST] Toddler resets when running around

★ Guide

I'm sorry, I don't know what you mean with "last exception files"? Frown What are they?

Message 3 of 17 (1,698 Views)

Re: [TO TEST] Toddler resets when running around

Hero

These are text files in your documents folder called lastexceptions.txt

 

They track any exception occurring in your game and with resets, it's often an exception causing the issue.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 17 (1,692 Views)

Re: [TO TEST] Toddler resets when running around

★ Guide

Ah yes, I do have some of those. 5 of them to be exact. What should I do with them?

Message 5 of 17 (1,686 Views)

Re: [TO TEST] Toddler resets when running around

Hero

Are they newer ? Best thing to do is: Delete them, then repro the issue to see if you get new ones. If you do, upload to your post here.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 6 of 17 (1,674 Views)

Re: [TO TEST] Toddler resets when running around

★ Guide

Alright, I deleted them, tried running around with the toddler again, she still resets. But no new files are there. 

Message 7 of 17 (1,668 Views)

Re: [TO TEST] Toddler resets when running around

Hero
OK. Thanks for testing.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 8 of 17 (1,661 Views)

Re: [TO TEST] Toddler resets when running around

★ Guide

I just now noticed it doesn't just happen with a toddler running around. It happened with my adult sim going for a jog too. Frown

Message 9 of 17 (1,622 Views)

Re: [TO TEST] Toddler resets when running around

Hero
Is that the same save you sent me ? I haven't had time to test that for your other issue.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 10 of 17 (1,616 Views)