[NEEDS INPUT] Tab Camera Broken [ Edited ]

[bbortoluzzi]

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Português
How often does the bug occur? Every time (100%)
What is your current game version number? 1.53.115.1020
What expansions, game packs, and stuff packs do you have installed? Everything.
Steps: How can we find the bug ourselves? Pressing tab to access the free camera view next to any wall, window or object. Playing around with the camera down to the floor.
What happens when the bug occurs? After the last update, I've noticed objects and walls simply disappearing while exploring with the Tab Key. This happens occasionally, but especially in apartments and houses with more floors.
What do you expect to see? To not see through wall, floor and objects.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After installing 1.53.115.1020 patch.

‌

Tab Camera is broken after the last update.

‌

[crinrict]

@bbortoluzzi Mine seems normal.

What are your graphics settings ? Could you post a picture ?

[bbortoluzzi]

Everything is on max settings. Also this happens especially on apartments or house with two or more floor, from the second floor and up.

Posted a video also https://www.youtube.com/watch?v=oT7e4auE-gQ

PS: as I said this started happening right after the last update, before everything was normal.

[crinrict]

@bbortoluzzi I'm unable replicating at all. I can't really test for long periods cause i get motion sick but it looked fine to me.

Do you have any issues in FP view as well ?

Could you try repairing the game through Origin to see if that helps ?

[bbortoluzzi]

FP view is fine, only happens on tab view to me. Repairing doesn't help, still the same.

[crinrict]

@bbortoluzzi Added this to see if others have issues.

Could you please make sure to test this after the next patch.

Thanks.

[PauseSauce]

I've noticed for about the last week or so that when I'm going to take screenshots in-game, if I angle the camera downward, it'll cut through everything.

It seems to get worse the further up you go, the penthouses being really unable to take pictures from many angles.

I had thought it was some CC or mods, since I do play with them. But recently I completely cleaned out my game, it's 100% free of CC and mods and it's still having the same issues.

[Bluebellflora]

@PauseSauce 

Trash the localthumbcache/package file too then see if it still happens.

Please can you also provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

Have you updated your Mac recently?

[PauseSauce]

@Bluebellflora 

I went ahead and trashed it, but it still happens.

The info on my mac is:

iMac (Retina 5K, 27-inch, 2017)
Processor 4.2 Ghz Intel Core i7

Memory 32 GB 2400 MHz DDR4

Graphics Radeon Pro 580 8 GB

And it's completely up to date.

[Bluebellflora]

@PauseSauce

Thanks. I'll test this in game and see if I can repro. Have you edited the VideoCamera.ini file at all to change the live camera angles?