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[NEEDS INPUT] Tab Camera Broken

by bbortoluzzi
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[NEEDS INPUT] Tab Camera Broken

[ Edited ]
★★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Português
How often does the bug occur? Every time (100%)
What is your current game version number? 1.53.115.1020
What expansions, game packs, and stuff packs do you have installed? Everything.
Steps: How can we find the bug ourselves? Pressing tab to access the free camera view next to any wall, window or object. Playing around with the camera down to the floor.
What happens when the bug occurs? After the last update, I've noticed objects and walls simply disappearing while exploring with the Tab Key. This happens occasionally, but especially in apartments and houses with more floors.
What do you expect to see? To not see through wall, floor and objects.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After installing 1.53.115.1020 patch.

Tab Camera is broken after the last update.

Message 1 of 16 (703 Views)
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Re: Tab Camera Broken

Hero
@bbortoluzzi Mine seems normal.

What are your graphics settings ? Could you post a picture ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 16 (666 Views)
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Re: Tab Camera Broken

[ Edited ]
★★★ Novice

Everything is on max settings. Also this happens especially on apartments or house with two or more floor, from the second floor and up.

 

Posted a video also https://www.youtube.com/watch?v=oT7e4auE-gQ

 

PS: as I said this started happening right after the last update, before everything was normal.

Message 3 of 16 (649 Views)
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Re: Tab Camera Broken

Hero
@bbortoluzzi I'm unable replicating at all. I can't really test for long periods cause i get motion sick but it looked fine to me.

Do you have any issues in FP view as well ?

Could you try repairing the game through Origin to see if that helps ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 4 of 16 (607 Views)
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Re: Tab Camera Broken

★★★ Novice

FP view is fine, only happens on tab view to me. Repairing doesn't help, still the same.

Message 5 of 16 (595 Views)
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Re: Tab Camera Broken

Hero
@bbortoluzzi Added this to see if others have issues.

Could you please make sure to test this after the next patch.

Thanks.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 6 of 16 (528 Views)
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Camera for Pictures Cutting Everything Out

★ Novice

I've noticed for about the last week or so that when I'm going to take screenshots in-game, if I angle the camera downward, it'll cut through everything.

08-03-19_10:37:52 PM.png08-03-19_10:37:52 PM.png

It seems to get worse the further up you go, the penthouses being really unable to take pictures from many angles.

I had thought it was some CC or mods, since I do play with them. But recently I completely cleaned out my game, it's 100% free of CC and mods and it's still having the same issues.

Message 7 of 16 (618 Views)
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Re: Camera for Pictures Cutting Everything Out

@thatonebrobo 

 

Trash the localthumbcache/package file too then see if it still happens.

 

Please can you also provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

 

Have you updated your Mac recently?

Message 8 of 16 (608 Views)
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Re: Camera for Pictures Cutting Everything Out

★ Novice

@Bluebellflora 

I went ahead and trashed it, but it still happens.

 

The info on my mac is:

 

iMac (Retina 5K, 27-inch, 2017)
Processor 4.2 Ghz Intel Core i7

Memory 32 GB 2400 MHz DDR4

Graphics Radeon Pro 580 8 GB

 

And it's completely up to date.

Message 9 of 16 (599 Views)
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Re: Camera for Pictures Cutting Everything Out

@thatonebrobo

Thanks. I'll test this in game and see if I can repro. Have you edited the VideoCamera.ini file at all to change the live camera angles?
Message 10 of 16 (585 Views)