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[NEEDS INPUT] [S] Winter Trees Appear Through Walls

by Hoskins_Origin
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[NEEDS INPUT] [S] Winter Trees Appear Through Walls

[ Edited ]
★★★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.46.18.1020
What expansions, game packs, and stuff packs do you have installed? All expanisions All game packs except vampires Stuff packs: Laundry day, bowling, movie, romantic garden, kids room, backyard, cool kitchen, perfect patio
Steps: How can we find the bug ourselves? Winter season, trees covered in snow, good place to try is 64x64 lot in windenburg look at the walls, use a light colored wall paper, I have a blue wallpaper, and zoom in.
What happens when the bug occurs? The bug occurs in winter, trees from outside that are covered in snow, especially on the 64x64 lot in windenburg, glitches through the wall and sims to show an outline of the frosted tree outside, easiest to see when zoomed in.
What do you expect to see? Trees not having lines visible through walls and people during winter
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The season expansion

In the photo you can see it glitch through the wall and curtain, the second photo are the trees that cause it, note this is the 64x64 lot in windenburg. This also is not a hardware issue as I have multiple laptops, this seems to occur with frozen trees in winter that clip through objects and walls, note this also occurs with sims as well, no matter the distance it will clip however its worst the closer it is. 

Message 1 of 7 (304 Views)

Re: Sims 4 Seasons Winter Trees Appear Through Walls

[ Edited ]
EA Staff

Hi @Hoskins_Origin

 

Thank you for your report!

 

Can we get some full screen screenshot of the scene, so we can check the location of the trees and the walls?

 

We can glance that there's something going on, but some more screenshots might help a lot. 

 

Thank you very much. 

Message 2 of 7 (285 Views)

Re: Sims 4 Seasons Winter Trees Appear Through Walls

★★★★ Novice

I have a few more also which ill add in another reply. The reason they were not full photos before is I posted on my phone which could not upload this size apparently. 

Message 3 of 7 (271 Views)

Re: Sims 4 Seasons Winter Trees Appear Through Walls

Message 4 of 7 (267 Views)

Re: Sims 4 Seasons Winter Trees Appear Through Walls

[ Edited ]
★★★★ Novice

This one you can see it through the bookcase, I follow it into the bedroom, then drop the wall so you can see which trees are causing it, if need more screenshot I can do that. @SimGuruIcarus

Message 5 of 7 (264 Views)

Re: Sims 4 Seasons Winter Trees Appear Through Walls

EA Staff

Thank you for the screenshots. We will give this a look!.

 

Happy Simming! 

Message 6 of 7 (229 Views)

Re: Sims 4 Seasons Winter Trees Appear Through Walls

★★★★ Novice

So I was wondering how it was coming with looking into this bug/glitch and if it'll be in a patch?

Message 7 of 7 (110 Views)

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