[NEEDS INPUT] Relationships getting reset

by Valnatron
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Original Post

Re: Relationships getting reset

[ Edited ]
★★ Apprentice

@crinrict @StarryMight   Okay, so saving the information into a new Notepad files did not help.  I am just going to copy / paste the info here for you two to see.  If this is a no-no, let me know and I'll delete it.

 

Spoiler
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>e6d5ebce73347ddf5d71b561</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2019-09-05 22:30:59</createtime><buildsignature>Local.Unknown.Unknown.1.55.105.1020-1.200.000.408.Release</buildsignature><categoryid>__init__.py:244</categoryid><desyncid>e6d5ebce73347ddf5d71b561</desyncid><systemconfig/><screenshot/><desyncdata>&#13;&#10; ANIMATION: A clip is trying to fire a parent event with bad&#13;&#10; data. Either the animation actors are mistuned, or a slot&#13;&#10; that doesn't exist on the rig has been specified in Maya.&#13;&#10; &#13;&#10; ASMs: &#13;&#10; &#13;&#10; Clip: a2o_pot_cook_stir_highSkill_succeed_x (Parent Event ID: 4),&#13;&#10; Parenting object_SaucePot_NoPickup:0x0cb609f44ca113fe to object_homeChefStation_InWall:0x048e09f3e45e1275,&#13;&#10; Slot 0x65e1ecb0 on '00000000!c6fd4db6'fa65c95e.8eaf13de',&#13;&#10; Offset: Transform(Vector3(0.000000, 0.000000, 0.000000), Quaternion(0.000000, 0.000000, 0.000000, 1.000000))&#13;&#10; (KeyError: 'get_joint_transform_from_rig: Joint name [(null)] was not found in the specified rig [c6fd4db6fa65c95e.8eaf13de]. JointNameHash [0x65e1ecb0]().')&#13;&#10;Traceback (most recent call last):&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 206, in c_api_server_tick&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 465, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\time_service.py", line 112, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 376, in _run&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\animation\animation_utils.py", line 433, in flush_all_animations&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\animation\arb_accumulator.py", line 499, in flush&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\animation\arb_accumulator.py", line 399, in _append_arb_to_element&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\animation\arb_element.py", line 245, in execute_and_merge_arb&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\animation\arb_element.py", line 272, in handle_events&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\native\animation\arb.py", line 385, in handle_events&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\animation\arb_element.py", line 552, in _event_handler_parent&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\client_object_mixin.py", line 1518, in set_parent&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\client_object_mixin.py", line 1470, in create_parent_location&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\native\animation\__init__.py", line 247, in get_joint_transform_from_rig&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\native\animation\__init__.py", line 244, in get_joint_transform_from_rig&#13;&#10;KeyError: 'get_joint_transform_from_rig: Joint name [(null)] was not found in the specified rig [c6fd4db6fa65c95e.8eaf13de]. JointNameHash [0x65e1ecb0]().'&#13;&#10;rtim=0</desyncdata></report>
<report><version>2</version><sessionid>e6d5ebce73347ddf5d71b561</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2019-09-05 22:31:02</createtime><buildsignature>Local.Unknown.Unknown.1.55.105.1020-1.200.000.408.Release</buildsignature><categoryid>__init__.py:244</categoryid><desyncid>e6d5ebce73347ddf5d71b561</desyncid><systemconfig/><screenshot/><desyncdata>&#13;&#10; ANIMATION: A clip is trying to fire a parent event with bad&#13;&#10; data. Either the animation actors are mistuned, or a slot&#13;&#10; that doesn't exist on the rig has been specified in Maya.&#13;&#10; &#13;&#10; ASMs: &#13;&#10; &#13;&#10; Clip: a2o_fryingPan_cook_stir_highSkill_succeed_x (Parent Event ID: 4),&#13;&#10; Parenting object_FryingPan_NoPickup:0x0cb609f44ca113ff to object_homeChefStation_InWall:0x048e09f3e45e1275,&#13;&#10; Slot 0x65e1ecb0 on '00000000!c6fd4db6'fa65c95e.8eaf13de',&#13;&#10; Offset: Transform(Vector3(0.000000, 0.000000, 0.000000), Quaternion(0.000000, 0.000000, 0.000000, 1.000000))&#13;&#10; (KeyError: 'get_joint_transform_from_rig: Joint name [(null)] was not found in the specified rig [c6fd4db6fa65c95e.8eaf13de]. JointNameHash [0x65e1ecb0]().')&#13;&#10;Traceback (most recent call last):&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 206, in c_api_server_tick&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 465, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\time_service.py", line 112, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 376, in _run&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\animation\animation_utils.py", line 433, in flush_all_animations&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\animation\arb_accumulator.py", line 499, in flush&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\animation\arb_accumulator.py", line 399, in _append_arb_to_element&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\animation\arb_element.py", line 245, in execute_and_merge_arb&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\animation\arb_element.py", line 272, in handle_events&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\native\animation\arb.py", line 385, in handle_events&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\animation\arb_element.py", line 552, in _event_handler_parent&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\client_object_mixin.py", line 1518, in set_parent&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\client_object_mixin.py", line 1470, in create_parent_location&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\native\animation\__init__.py", line 247, in get_joint_transform_from_rig&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\native\animation\__init__.py", line 244, in get_joint_transform_from_rig&#13;&#10;KeyError: 'get_joint_transform_from_rig: Joint name [(null)] was not found in the specified rig [c6fd4db6fa65c95e.8eaf13de]. JointNameHash [0x65e1ecb0]().'&#13;&#10;rtim=0</desyncdata></report>
</root>
Message 11 of 21 (1,168 Views)

Re: Relationships getting reset

★★★★★ Guide

@Valnatron : Hmm...not sure what to make of it (I don't really know how to read LE files), but I wonder if your Rank is keeping you from attaching the file?

Message 12 of 21 (1,165 Views)

Re: Relationships getting reset

Hero
@Valnatron You have to create a .rar file to attach it to your post. you can't upload lastExceptions or lastcrash.txt directly.

Posting them in the thread also works.

Do you have a homeChefStation somewhere ? Was that something you interacted with when the reset occured ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 13 of 21 (1,148 Views)

Re: Relationships getting reset

★★ Apprentice
@crinrict Let's see if I can remember ... In the 4 examples I game, the first time they were at my restaurant where there are two Chef Stations but my sims did not interact with them. They were at the table eating dinner. Second time with the different family was on a community lot with no chef station but there was a bar from ... I think Get to Work. Third time, which was with the same family, they were in a base game bar, no adjustments made to the lot, and had just ordered drinks. Final test, it was in an EA made home with the Spencer-Kim-Lewis family and they were just having dinner.

Most recent reset happened at a restuarant lot I just finished making where there are two Chef Stations. I all ready know there is something wrong with that lot because the waiters keep leaving dirty dishes everywhere even though there are easily accessible sinks and two dish washers.
Message 14 of 21 (1,141 Views)

Re: Relationships getting reset

Hero
@Valnatron I think that the relationship resets to what you had before when a reset occurs is a problem of the reset. Resets Interrupt the game routine and cancel everything you have done.

I don't know however why it's reset to 0, that doesn't make much sense.

I've had resets with bars a lot. Been happening from start so I don't know what the actual issue here is: The resets that shouldn't happen or the relationships being reset.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 15 of 21 (1,089 Views)

Re: Relationships getting reset

Community Manager (retired)

@Valnatron Can you possibly send me a save file where you're having this issue, to help us investigate? Thanks for the help! https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...


This account is no longer accepting Direct Messages. If you need to send a Direct Message, please send it to TheSimsDirect. Thank you.

Message 16 of 21 (1,062 Views)

Re: Relationships getting reset

★★ Apprentice

I can certainly send you a copy.  The save that has had the most trouble with this issue has two versions of itself in my save file.  One ends with .save and the other .save.ver0.   Which one of those do you need?

Message 17 of 21 (1,047 Views)

Re: Relationships getting reset

Hero
@Valnatron .save.

.save.ver0 is an older backup

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 18 of 21 (1,031 Views)

Re: Relationships getting reset

★★ Apprentice

I apologize this has taken so long but work has kept me from the game (and other fun activities) since we last spoke.  I have sent you a link to the game files on my Google Drive.  Please let me know if you need anything else.

Message 19 of 21 (1,001 Views)

Re: Relationships getting reset

★★★★ Guide
@Valnatron I got a question the code is saying homechef station is stuck, and server animation is lagging a bit. If you created the restaurant yourself the homechef station should be fine unless one of the cooks are in the middle of aging or dying this would cause that error, if its a NPC restursant, no problem the restaurant will run fine with a bit of lag, However, if the restaurant is player owned and one of the cooks don't show up either because of aging or death, this will trigger a wall posting saying the restaurant is broken, if all members of the household are dead the restaurant is broken.
If you downloaded the restaurant there is no idea what state the restursant was in when it was uploaded to the gallery, if it was in a player state and it was uploaded to the gallery a lot of the items will have the player state details on it. If one of the player state cooks or servers died while on the lot or npcs and it was uploaded with that information it could cause the homechef station to become stuck. Anyways the simple fix is just delete the homechef station on that lot. If there are two of them delete them both save exit and load and place them back this should clear the stuck stations.
Message 20 of 21 (981 Views)