January 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2020 - last edited January 2020
I have this issue too but not relating to January 10th. I haven’t quite figured out exactly what’s causing it but my current hypothesis is that it’s related to traveling while leaving photos in the ICYA chest on the lot. In addition to my sim’s photos being black (in inventory & on the wall and with & without frames) all of her paint from reference paintings are white/blank. I can see all of the photographs are still in my game files so it seems they’re just disconnected from the object. Here’s what I’ve figured out so far:
* When my sim takes a photograph and leaves it in her inventory she can travel and the photo does not turn black.
* When she puts the photo in an ICYA chest and then puts the ICYA chest in her inventory she can travel and the photo does not turn black.
* When she puts the photo in an ICYA chest and travels but leaves the chest on her home lot the photo turns black.
I *think* it might also be related to leaving the photos in the ICYA chest at a certain time of day in-game because there seems to be inconsistency as to when the photos turn black in the ICYA chest. Traveling to another lot and returning doesn’t always cause them to turn black but being away from the home lot for an extended period of time seems to cause the issue. I’ve also had them turn black when in the ICYA chest in the household inventory but I haven’t paid close enough attention yet to determine whether that’s from leaving them in the inventory or whether it’s exactly like leaving them on the home lot while she travels.
I don’t use any mods or CC so it’s definitely some sort of (obscure) bug. Possibly related to Paint from Reference as well? I think that had caused similar black photos in the past but IIRC that was sim-specific and I’ve had photos turn black in the ICYA chest even for sims who have never painted at all.
January 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2020
March 2020
Hi, I'm not the OP but I am having this issue as well. My sim took photos of his spouse, they were in the inventory, he placed 4 of them on the wall and framed them. They went directly from his inventory to the wall. The sims have not left the property since, but I have saved and a few days has passed. I'm now back in game and the photos are black. They are in Newcrest in a self-built home. Any help would be great!
Cheers!
March 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2020
I sent all of the sims in my household to go to university and moved each photo into the family inventory before moving my last sim. After completing uni and moving them all into a new house, all of the photos from my family inventory are black. I’ve repaired my game and have some cc but no mods. Nothing has worked! I can’t seem to find a fix for this anywhere I’ve restarted several times but unfortunately don’t have a save file from before I moved them. Help?
March 2020
@jivaniuc1991 Is this the same issue as you are having? https://answers.ea.com/t5/Bug-Reports/NEEDS-INPUT-Photographs-turn-black-Patch-1-58-69/td-p/8471971/...
If it is the same please 'me too' that post and let me know here and I can see if this thread can be merged with that report.
If it is not the same, I would like to try the following as a first step in troubleshooting (click spoiler tag for directions)
Please try the following in this exact order without skipping any steps, even if you’ve done some of these steps already:
Do not re-add any or your Mods or CC at this time. Please then restart your game and see if the issue is present.
March 2020
Yes but I’m not on a Mac, on windows 10
March 2020
@jivaniuc1991 Thank you for confirming. There are both PC and Mac users having that issue.