a month ago - last edited a month ago by crinrict
Product: The Sims 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 18.104.22.1680
What expansions, game packs, and stuff packs do you have installed? ALL
Steps: How can we find the bug ourselves? Simply put all settings to ultra high, its been well reported for 4 years off and on. turning them down fixes the issue but then your playing the game in medium settings, shadows should work no matter what setting and should work BETTER at ultra high. Not worse, I get around 80-120fps at ultra high.
What happens when the bug occurs? The shadows don't move across the screen from outdoor objects, such as trees and buildings. The literally JUMP every few seconds like they are being moved manually.
What do you expect to see? Anytime you can see outdoor shadows, best during daytime and sunny days.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No
I know this was reported a LONG time ago, but after nearly 3 to 4 years this bug still persists.
The bug effects shadows from outdoor objects, where they don't move naturally across the screen but jump from spot to spot every few seconds. Like somebody was manually moving the shadows by picking them up and dropping them back down a few spaces apart.
This bug only effects settings as ultra high and while there is a work around well reported, it literally requires you to change the graphics to medium settings. I have ZERO desire to play this game at medium settings and have it look like crap just to get better shadow effects. I can otherwise play it just fine at 4k RESOLUTION and get about 60-80fps in ultra settings. At 2K I get 120fps.
So the work around to make your game LOOK worse to get better shadows makes absolutely no sense, ultra high settings should make everything look better including shadows. Not worse. Currently setting graphics at ultra breaks shadows from moving properly.
Please fix this graphical issue, from all reports it effects all graphic cards and brands at ultra high settings.
a month ago
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Please only contact me via PM when asked to do so.
4 weeks ago
I can confirm that this is still an ongoing issue. I first noticed it around four years ago, and have reported on it several times here over the years. Unsure as to why it hasn't been addressed yet.
4 weeks ago
I have this and although I have unfortunately gotten used to it, it still annoys the heck out of me.
I swear at one point in time one of the QA teaa said they were aware of the issue and tracking it yet nothing ever came of it. Surely, shouldn't it just be a case of copying over whatever code they have for medium shadow settings to the ultra settings? I know that's probably dumbing it down way more that it actually is but if they already have a working version in the game for one quality setting then they should at least be able to check the differences between the two and see what needs altering.
2 weeks ago - last edited 2 weeks ago
Yes, SimGuruNick responded on a previous thread back in June 2017 confirming that they were "tracking" the issue. Almost three years later and it still hasn't been addressed.
2 weeks ago