September 2019
Thanks @puzzlezaddict! I downloaded Puzzlez' test build and managed to replicate it on two different Macs. I also took a little video:
I think this is a bug.
September 2019
@puzzlezaddict After this I tried repairing my game again to see if it had any effect. It seems this time, if I've got the lighting setting on extra high I can get the roof over a room to work but still not the basement. Whatever this is its very temperamental. I have no doubt's its not intentional, just very irritating! I try to keep my settings below extra high in order not to stress out my already-overworked macbook, but it seems to be the only setting that is allowing the light through, which is very odd! (also I understand, I haven't changed from Sierra for both a. I don't want to get used to the new ones, Sierra works fine, and b. some of the programmes I use don't run on newer OS so I stick to Sierra for their peace of mind!)
September 2019
September 2019
@CalyxSpaceAce I understand why you wouldn't want to max out the settings, although as long as I keep my own Mac cool, it handles things just fine. Still, given the evidence, it probably is a bug.
My MacBook Pro is Bootcamped, so I tested in Windows just now, with the same settings. (Although I have to note that my GPU is rated as a 5 in Windows and a 4 in macOS.) I saw exactly the same issues in Windows, with one exception: When all of the basement roofs were closed, the floors disappeared as well as the walls. The objects in the basement rooms were still visible though.
As it happens, I hadn't updated the game in Windows since patch 1.52.100.1020, so I tested on that first, then on 1.55.108.1020, the current patch. The behavior was exactly the same on each patch level.
July 2020
I’m actually having this problem on the 4th floor of a...admittedly very unrealistic... mansion I built. I put in a pool at the top of the house and wanted a large section of glass roof over it rather than using pool lights but the glass roof doesn’t let light in unless you don’t quite join it to the roof next to it.
September 2020
Here's more input. Really hoping this'd get fixed, working on some pretty cool underwater mansion and roof windows would be the icing on the cake.
Product: The Sims 4
Platform: PC
Which language are you playing the game in? Finnish
How often does the bug occur? Always
What is your current game version number? 1.65.77.1020
What expansions, game packs, and stuff packs do you have installed? All expect the new Star Wars
Steps: How can we find the bug ourselves? Build a basement. Remove the roof. Try to add a glass roof, or Crystal Clear from Island Living.
What happens when the bug occurs? Walls and floor on the basement go invisible. See the attachment for pictures.
What do you expect to see? Walls and floor on basement staying intact.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yeah, a lot. Seeing this appearing on unmodded reports as well, I didn't feel like removing my 7GB mod folder.
Did this issue appear after a specific patch or change you made to your system? No idea, first time trying to build something like this in my many years of playing.
October 2020 - last edited October 2020
Product: The Sims 4
Platform:PC
Which language are you playing the game in? Português
How often does the bug occur? Every time (100%)
What is your current game version number? 167451020
What expansions, game packs, and stuff packs do you have installed? Discover University, Tiny Living, Family Living, Seasons
Steps: How can we find the bug ourselves? Build a room with big windows and pay attention to the sun and moon lighting that goes through then. The bug also happens with glass roof.
What happens when the bug occurs? The lightning going through the glass always shows up in the outside, even when it shouldn't. But it never happens on the inside of the room. It's easy to see in the images.
What do you expect to see? The light should behave more naturaly, going trought the glass into the room.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
In the first image, you can see in the room that it's not closed, the lights works how it should. But, when I close the room (So the game see it as inside), it doesn't show any ligth coming trought the window.
In the next one, at nigth, the moon light is passing trought the window in the closed room, as if light source is inside the room. Notice that in all the examples, there are roofs.
In the last image, both rooms have glass roof, but the light only shows in the outside one.
November 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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