July 2018 - last edited July 2019 by crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.44.88
What expansions, game packs, and stuff packs do you have installed? I have all packs.
Steps: How can we find the bug ourselves? Lock front door and set to allow employees, then call to hires services on phone and hire a nanny. They cannot get into the home.
What happens when the bug occurs? Nanny will either run around your house looking for a way in, or will stand at the front door until their time is up and then they leave. Some will quit work early and start doing other things like jogging, singing, changing their nanny outfit to regular clothes.
What do you expect to see? The nanny coming through the locked front door with allow employees set, or either have a new selection added called allow Nanny to the lock system.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Hired a Nanny to care for new baby. I have the front door locked for household, and allowed butler and allowed employees. The Nanny can't come in the house! I even tried adding to a group and walking here together option, but still no. Are Nannies not employees? I don't want to leave the front door unlocked because my Sim has yard sales, and when she does the people go into the house. I keep it locked to keep them outside. I have no mods or cc. She can get in if I unlock the door completely, but not until then. Butler can go in and out no problem, maid can come in also. Only the Nanny can't come in if it's set to allow employees.
Solved! Go to Solution.
July 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2018
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2018
April 2019
July 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2019
Looks fixed to me. Hired a nanny who stood outside the locked door for quite awhile, despite a baby with a dirty diaper, but she came right in and changed the diaper as soon as I allowed employees.
September 2020
It is not fixed. Gave my nanny keys to the residence and she still won't come in, regardless of anything, unless I completely unlock all doors.
No mods, no CC, playing on PS4
September 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads