January 2020 - last edited February 2020 by crinrict
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.60.54.1220
What expansions, game packs, and stuff packs do you have installed? Get to work, get together, island living, city living, get famous, cats and dogs, discover university, seasons, parenthood, Strangerville, vampires, realm of magic, dine out, jungle adventure, outdoor retreat, spa day, laundry day, toddler stuff, Moschino, laundry day spooky stuff
Steps: How can we find the bug ourselves? Using the tripod or camera and trying to take a picture of a sim
What happens when the bug occurs? I can't rotate the camera around the sim, e.g. can't get a side profile. also when clicking on the sim in camera mode, the cursor duplicates, so I can't click on the filters, only after clicking many times does this fix it.
What do you expect to see? I use the keys on my keyboard to rotate the camera around the sim so you can get different angles/profiles. And the cursor doesn't duplicate when I click on the screen.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I have tried removing custom content but the problem still persists, I have tried to repair the game and its still doing it
January 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2020
I noticed that even taking a picture with your Sims phone this can happen too, but not every time. So sometimes side panning works as normal, other times the only movement available is up/down once you are in the 'take a picture grid screen'.
(All packs to date, no cc, no mods)
January 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2020 - last edited January 2020
I did see that, but my understanding was that the Q and E keys make the camera go up and down. I can't seem to make it rotate, I used to be able to but I haven't played it in a while. when I tried to use the photography career (from Moschino) the camera would rotate around the sim (e.g. side profile) it would just move to the left. And yeah its only in camera mode. And no I have a Mac
January 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2020
Yeah I’ll try In that thread and using the arrow keys, and the problem with the cursor happens every time
January 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2020 - last edited January 2020
@hannahmurray60 I asked around a bit and I know what you mean now.
@MapleSimmer found this part in the twitch stream: https://www.twitch.tv/videos/464834818?t=00h34m00s
It might have to do with the qe keys, they might have broken this one as well.
I can still do it with the slider that's at the bottom. Does that not work for you either ?
Are you sure it was simply the arrow keys and you didn't have to press anything else ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads