[NEEDS INPUT] [IL] Unable to take cutting from coconut tree [ Edited ]

[chidoriaida]

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.52.100.1020
What expansions, game packs, and stuff packs do you have installed? I have all expansion, game and stuff packs installed
Steps: How can we find the bug ourselves? Take cutting from coconut tree, cutting does not appear in sim's inventory
What happens when the bug occurs? The coconut cutting does not appear in sim's inventory, thus they are not able to graft the cutting into another plant.
What do you expect to see? to be able to graft coconut tree cutting
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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My 2 sims are at level 10 gardening skill. After they take cutting from the coconut tree, the cutting does not appear in their inventory, thus they are not able to graft the cutting into another plant. I have tried taking and grafting cuttings the other 3 new plants (pineapple, kava and taro) from Island Living, they all worked fine except coconut tree. Please help! 

[crinrict]

Added

[SimGuruNick]

We're unable to reproduce this, can you share a save file? Thank you!

[mcrudd]

I am adding input. My game does allow this, I have not had an issue in either of the worlds to get a cutting from the coconut tree,

[crinrict]

@chidoriaida Tagging for save

[chidoriaida]

I still couldn't take cutting from the coconut tree after repairing the game. There was only one in that family. So I decided to plant 2 more coconut trees and see how it goes. This time I can finally take cuttings and graft! I went back to take cutting from the first tree, still no luck. I guess that particular tree is bugged. Let me know if you still want my save file.

[SimGuruKuxiku]

Hi @chidoriaida,

Happy to hear that it works for you using your newly planted trees! 

If you could still send us your save file and let us know where we can find that particular stubborn tree, we would be happy to take a closer look!

Here's how you can send us your save files.

Thanks and Happy Simming! :eahigh_file:

[chidoriaida]

Hi @SimGuruKuxiku ,

I sent a private message to you with the link to the save file, also with a description of how to find that bugged coconut tree. Please let me know if you have any questions. Thank you!

[SimGuruKuxiku]

Hi again @chidoriaida,

Thank you so much for providing your save file and for clarifying where we can find that broken tree! :eahigh_file:
I have added your information to the existing ticket!

Thanks again for taking the time to report this to us, we really appreciate it!

Have an awesome day and Happy Simming! 

[chidoriaida]

@SimGuruKuxiku You are welcome! Glad I can contribute to the team. Hope you guys can figure out the problem with that tree.