July 2019 - last edited August 2019 by crinrict
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.53.115.1220
What expansions, game packs, and stuff packs do you have installed? Cats and Dogs, City Living, Get Famous, Get to Work, Get Together, Seasons, Outdoor Retreat, Vampires, Spa Day, Parenthood
Steps: How can we find the bug ourselves? All I'm doing is trying to take a picture of a SIM. The selfie option and the other ones give me a picture like I'm halfway inside the SIM's face.
What happens when the bug occurs? My SIM has no face. The picture looks like I'm inside his head.
What do you expect to see? Previously I had no problems taking pictures. My SIM was able to take them without difficulty. I was able to take one successfully, but the next one glitched.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After the most recent patch, this error occurred. As of yesterday morning (prior to the patch), I had no issues.
Thank you!
July 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2019
AMD Radeon R9 M290X 2 GB
July 2019
July 2019
July 2019 - last edited July 2019
macOS 10.14.5
Model Name: MacBook Pro
Model Identifier: MacBookPro15,1
Processor Name: Intel Core i7
Processor Speed: 2.6 GHz
Chipset Model: Radeon Pro 560X
Type: GPU
Bus: PCIe
PCIe Lane Width: x8
VRAM (Total): 4 GB
Vendor: AMD (0x1002)
I've been having this problem randomly since the IL patch. I've reset and repaired, but I don't know if that really fixes the issues or it just randomly goes away. Sometimes traveling fixes it. Sometimes having the effected sims move to a different spot on the lot or in the area fixes it. I play rotationally and haven't checked this with all my Sims, so don't know if it's specific to certain households or not. First noticed this when playing with my Sim who sells his photos at a retail lot.
Here's a sim taking a "selfie." You can see her in the mirror, but not in the foreground.
July 2019
Thus far it SEEMS to work. I'll keep an eye on it. Thank you for your help!
July 2019
July 2019
I don't think so. It was happening outside in the middle of the yard as well as in the house.