3 weeks ago - last edited 3 weeks ago by crinrict
Product: The Sims 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 220.127.116.110
What expansions, game packs, and stuff packs do you have installed? All except moschino stuff, my first pet stuff and bowling night stuff.
Steps: How can we find the bug ourselves? There are several ways, here's one: Build a house with a flat deck in front of it, and a door leading out onto the deck. Put a round roof on the house so that the edge of the roof is right above the door. Raise the house so that it gets a foundation.
What happens when the bug occurs? The door disappears and can't be put back again. It just says "can't intersect with walls" when I try to put the door in place.
What do you expect to see? The door to stay where it is, or to be able to put a door there.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
It seems like doors or windows can't be placed right under the edge of a round roof in houses with raised foundations. When you try to place the door/window it says "can't intersect with walls".
If a house without a foundation has doors or windows on walls right under the edge of the round roof, the doors and windows disappear when you change the foundation height to anything except the ground level or the height just above ground level.
The example in the screenshot shows a door leading out onto the porch. The same goes for doors within the house, if the edge of the round roof happens to be right above the door.
Placing doors and windows works as it should with any other shape of roof, or if the edge of the round roof isn't right above the door/window or if the house doesn't have a foundation.
Workaround: Use the "bb.moveobjects on" cheat, or raise the foundation and place the doors and windows before placing the roof. The doors and windows disappear only when you adjust the foundation height.
EDIT by Crinrict: Added Tag to Title, Shortened tittle to fit
3 weeks ago
3 weeks ago
It still happens with medium and tall walls and any door height on these. However, you can raise the foundation higher if you have a taller wall, especially if the door isn't the maximum height for the wall (small door on medium wall etc).
Windows disappear too, as I mentioned earlier. I haven't tried all sizes and placements of windows on all wall heights, but it's easy to reproduce with a simple house like the one in the screenshot so I assume that the devs can check it out for themselves if they need to
2 weeks ago
Crinrict, you tagged this as "needs input", but I think I have already answered the question (about tall and medium walls) Or was there something else missing?
2 weeks ago - last edited 2 weeks ago
@MrsNHP Please refer to this thread what the tags mean: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/m-p/3445297#M83544
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