June 2019 - last edited June 2019 by crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.52.100.1020 (64 bit)
What expansions, game packs, and stuff packs do you have installed? Everything, and it was occurring before Island Living was installed.
Steps: How can we find the bug ourselves? 1. Open game and load lot (example lots: Hounds Head in Brindleton Bay or Key Point in Island Living) 2. Look around at the surroundings, specifically at the distance blur.
What happens when the bug occurs? Objects that should not be blurred are now blurred in certain areas (for example, arrows for roofs or Sims are now blurred when viewed along the distance line)
What do you expect to see? Clear arrows/Sims.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I noticed it after the latest patch on June 18th, and it occurred with no mods in my game (specifically because I was transferring to a clean folder).
Is the distance blur broken for anyone else? I've uploaded screenshots on Twitter that document what I'm talking about. https://twitter.com/StarrySimmer97/status/1141948981439881216
June 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2019 - last edited June 2019
Hi @SeaDragonSong - I've been unable to replicate your issue in my game. I tried in Island Living, in Key Point and Caldera Camp. I'm running Full Screen, Graphics Quality on Ultra, with both Uncompressed Textures and Post Processing on. Windows 10 Home / GeForce GTX 1070 - 8 GB
What are your graphics settings, and are you using Sims 3 or Sims 4 camera? Maybe I can see the problem if I match your setup.
June 2019
June 2019 - last edited June 2019
@SeaDragonSong - Thanks for the additional info. I'll do some more testing, although those are the settings I tried. A couple more questions - are you on a PC or Mac? Do you have post-processing turned on? What type of graphics card? A dxdiag might be helpful; I will see if I can get some input from other helpers. Thanks!
June 2019 - last edited June 2019
@SeaDragonSong @BlackjackWidow I am unable to reproduce the blur issue as described. I'm on Mac with AMD Radeon R9 M390 2GB. I have no Mods or CC and never have had them in my game.