December 2020 - last edited March 2023 by crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.156.1020 (64 bit)
What expansions, game packs, and stuff packs do you have installed? All except Journey to Baatu
Steps: How can we find the bug ourselves? Last Exception occurs on initial family load when launching game.
What happens when the bug occurs? Sims no longer show as members of University Organizations after traveling between locations.
What do you expect to see? A sim who has joined an Organization should see the relevant tasks and events for that group under the appropriate tab after traveling between locations.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
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Exception Date: 2020-12-01 14:21:36 | Game Version: 1.68.156.1020-1.200.000.477.Release | Category ID: organization_service.py:398 |
Recommended Action | No mods are installed, so it is likely this is an official game bug. Please refer to the AHQ Forums for further assistance. Include this report. https://answers.ea.com/t5/Bug-Reports/bd-p/The-Sims-4-Bugs |
Possible Cause (Confidence: 10%)
|
organization_service |
Reason | [manus] organization_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'get_organization_status') |
MCCC Version | Not Installed. |
Package Mod Count | 0 |
The following mods should be removed or updated:
Good news! No invalid tuning mods were found.The following objects should be removed, sims 4 studio batch fixed or updated:
Good news! No invalid object CC was found.No interaction data - Exception occurred before or during zone load.
No trait data available at time of exception.
These mods are mentioned in the exception.
There's an increased chance they're the cause but not guaranteed.
This is the complete list of script mods.
This is included for diagnostic purposes and does not indicate any of them are the particular cause of the exception.
This is the complete list of package mods.
This is included for diagnostic purposes and does not indicate any of them are the particular cause of the exception.
Showing last 6 minor error logs.
These are provided for additional info and might not actually have anything to do with the exception.
(most recent log last)
Below are some useful links for troubleshooting any LastExceptions you might receive.
[manus] organization_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'get_organization_status')
Traceback (most recent call last):
File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped
File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap
File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper
File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper
File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect
File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 563, in do_zone_spin_up
File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1488, in update
File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 247, in on_enter
File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 414, in on_zone_load
File "T:\InGame\Gameplay\Scripts\Server\organizations\organization_service.py", line 398, in on_zone_load
AttributeError: 'NoneType' object has no attribute 'get_organization_status'rtim=0
ClientInfo isn't here
<report><version>2</version><sessionid>97e9438c58f5d6d5fc69731</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-12-01 14:21:36</createtime><buildsignature>Local.Unknown.Unknown.1.68.156.1020-1.200.000.477.Release</buildsignature><categoryid>organization_service.py:398</categoryid><desyncid>97e9438c58f5d6d5fc69731</desyncid><systemconfig/><screenshot/><desyncdata>[manus] organization_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'get_organization_status') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 563, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1488, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 247, in on_enter File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 414, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\organizations\organization_service.py", line 398, in on_zone_load AttributeError: 'NoneType' object has no attribute 'get_organization_status'rtim=0 ClientInfo isn't here</desyncdata></report>
Solved! Go to Solution.
March 2023
I think this should've been fixed in yesterday's patch, can anyone confirm? Thanks so much!
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September 2021 - last edited September 2021
Product: The Sims 4
Platform: PC
Which language are you playing the game in? English
How often does the bug occur? Every time (3/3)
What is your current game version number? 1.80.69.1030
What expansions, game packs, and stuff packs do you have installed? Expansions: University. Game packs: Parenthood.
Steps: How can we find the bug ourselves? Join a University organization and travel to another lot.
What happens when the bug occurs? The panel says the Sim is not part of any organization. However, the special icons are present when interacting with Organization members during an event and the little pop up by the character when you perform an organization action also show up so it looks as if the Sim is still in an organization but without the UI to allow any progression and with no means to leave and rejoin the organization.
What do you expect to see? For the panel to still show the organization even after I travel to another lot.
Have you installed any customization with the game, e.g. Custom Content or Mods? I had MCC the first time it happened. The issue happened again with the mod disabled.
Did this issue appear after a specific patch or change you made to your system? There was a patch a couple of days ago, I think. It had never happened before that.
Workaround: Dropping out of university and re-enrolling took care of the issue. My sim was automatically part of the organizations again and it was displayed correctly in the UI panel.
September 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
October 2021
I'm having this same issue, with no mods or last exception files.
I will join organization and when I travel to the event it will dissapear from my organizations panel and go back to the original state (not part of any organizations.
Tried this with both braniacs and secret society. issue only started with the last patch.
October 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
October 2021
That's right, no last exemption files or mods
I saved under a new name and it appears the same - no organizations in the panel, cannot see tasks, yet I'm getting notifications like I'm still a member ("now a seasoned member of braniacs") and for the secret society I cannot see the events.
I believe this started after the last patch because within the same save I did not have this issue before.
May 2022 - last edited May 2022
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.87.40.1230
What expansions, game packs, and stuff packs do you have installed? All expansion packs, all game packs. SPs: Bowling Night, Kids Room, Laundry Day, Moschino, Movie Hangout, Nifty Knitting, Paranormal, Tiny Living, Toddler, Vintage Glamour, Cool Kitchen, Fitness, Luxury Party, Perfect Patio, Romantic Garden. Kits: Bust the Dust, Courtyard Oasis, Industrial Loft, Throwback Fit, Blooming Rooms, Carnaval Streetwear, Country Kitchen, Decor to the Max.
Steps: How can we find the bug ourselves? Join a student organization, you can see the organization on the panel. Then travel to another location.
What happens when the bug occurs? Organization is not shown on the panel.
What do you expect to see? To see the organization on the panel.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Hello, my sim has joined Art Society during a bar night on the local pub. I was able to see that she was a member of Art Society by looking at the organizations panel. Then I went to a museum after and the panel was empty. I am quite sure my sim is still a member because whenever I am doing some related activities, the organization icon appears above my sim. I also shared the last exception I got, and a screenshot showing the issue. You can see the Art Society icon on the painting commands. Repairing the game did not work either...
PS: Another topic for the same issue is also inside "Technical Issues - PC" section but I am playing on a Mac, and I think it is a bug.
May 2022
Can anyone encountering this issue possibly share a save file where you've seen it occur? You can DM me the link to your save, thanks so much!
Instructions for sharing your save: http://answers.ea.com/t5/The-Sims-4-Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Tea...
This account is no longer accepting Direct Messages. If you need to send a Direct Message, please send it to TheSimsDirect. Thank you.
May 2022
Got this organization error and another one on a legacy play file - don't know how long I've had it but will DM you the link to an unmodded save with the error.
Error message: [manus] organization_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'get_organization_status'), CategoryID: organization_service:398
Error message: (AttributeError: 'NoneType' object has no attribute 'vacation_or_home_zone_id'), CategoryID: npc_invite_situation_drama_node:230
July 2022
I've had this issue for a while now. Every time I start a new save and play for a good while, I get the same exception traveling to a different lot. It becomes frustrating because the save becomes unplayable and I have to make a new game and start over, only for the issue to happen again. I've repaired, used with and without CC, and deleted the localthumbcache. Nothing seems to work.