August 2018 - last edited June 2021 by crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.45.62.1020
What expansions, game packs, and stuff packs do you have installed? All of them.
Steps: How can we find the bug ourselves? Use yfHair_SP03WavyBand on a sim.
What happens when the bug occurs? The teeth turn grey.
What do you expect to see? The teeth unaffected by the hair.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
Comparison to show what the teeth look like with the hair versus what they should look like.
Edit By Crinrict: Adjusted Title
Solved! Go to Solution.
June 2021
Some of our new hair colors (Neutral Black, Warm Brown, Neutral Blonde, and Light Blonde specially) were creating some issues in some Create a Sim hairstyles when applied, making Sims’ teeth disappear (?????) or turn grey in some cases.
Fixed in Patch 1.76.81/ 1.4.
If you're still experiencing this issue, please create a new thread.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2018
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2019 - last edited June 2019
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.52.100.1020
What expansions, game packs, and stuff packs do you have installed? Everything, save for "My First Pet Stuff" and "Island Living".
Steps: How can we find the bug ourselves? Open up CAS, go to female hairs, filter "Cool Kitchen" pack, equip the female hair with the headband, and go to "teeth" in the face options.
What happens when the bug occurs? The teeth are dirty/dull/dark/gray-ish.
What do you expect to see? White/white-ish teeth, as it stands out amongst all of the other hairs with teeth that are just fine. It can even be seen in the thumbnails and other places where the teeth are showing (if you look closely).
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Installed "Cool Kitchen".
I could've sworn up and down that this was fixed, but I cannot find it in any of the patch notes post-teeth update. It is also the only known hair with this bug.
July 2020 - last edited July 2020
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.64.84.1020 (64 Bit)
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Use any of the shown/listed hairs on any sim. (videos linked)
What happens when the bug occurs? The hair texture/color is shown inside the mouth or on the teeth of the sim. Most are on the sim's right side inside the mouth.
What do you expect to see? No hair texture inside the sim's mouth or on the teeth.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
(Increase video quality to 720 if viewing in browser, or download)
Adult Hair
Adult Hairs Video (Google Drive)
Seasons EP05_UnderCutDreads - inner cheek
Island Living EP07_PileUp - back teeth
Spa Day GP02_ShortBalding - gray teeth
Strangerville GP07_CurlyMidPart - back teeth
Cool Kitchen Stuff SP03_WavyBand - gray mouth
Fitness Stuff SP11_BoxBraidHalfTied - inner cheek
My First Pet Stuff SP14_MidCurly - back teeth
Child Hair
Child Hairs Video (Google Drive)
Base Game cmHair_BuzzCut - inner cheek
Seasons EP05_WavySidePart - back teeth
Toddler Hair
Toddler Hairs Video (Google Drive)
Seasons EP05_AfroBandFlower - back teeth
Toddler Stuff SP12_TwistTails - inner cheek
Toddler Stuff SP12_UnderCut - back teeth
July 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2021
Still happening as of version 1.72.28.1030. LitttleCakes on tumblr has an override for the Cool Kitchen hair, but it'd be nice to have this fixed for all hairs officially.
April 2021
June 2021
Some of our new hair colors (Neutral Black, Warm Brown, Neutral Blonde, and Light Blonde specially) were creating some issues in some Create a Sim hairstyles when applied, making Sims’ teeth disappear (?????) or turn grey in some cases.
Fixed in Patch 1.76.81/ 1.4.
If you're still experiencing this issue, please create a new thread.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads