December 2018
- last edited
November 2019
by crinrict
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.47.51.1020 What expansions, game packs, and stuff packs do you have installed? All. Steps: How can we find the bug ourselves? Place a cat wand anywhere in your house on the floor that has a dog and a cat. Let them do their thing. (Possibly look for when your dog tries to pick up the wand) What happens when the bug occurs? The wand either resets, or for some reason the dog queues to put it in the toy box which causes the dogs body to stretch and glitch, then the wand is teleported. Then an LE. What do you expect to see? No LEs, no glitches when having a cat wand around, and perhaps the dog not queueing actions with it. Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them. Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
The LE simply says there is an error with trying to execute an animation and utilizing the cat wand. Yes I tried resetting my TS4 folder and repairing the game. About the only thing I have not tried is a new save due to lack of time but will get to it.
UPDATED
I have tested this on a brand new save, fresh TS4 folder, repaired game again, and it is still happening.
Dogs will no longer try to put the cat wand away when they can’t and stretch into a mystical form.
Fixed in Patch 1.58.63
Good Luck Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game. Please only contact me via PM when asked to do so.
Could you please either c/p the LE you're getting or create a rar file from the LE and upload that to your post ? You can't attach the file directly.
Good Luck Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game. Please only contact me via PM when asked to do so.
<?xml version="1.0"?>
<root>
<report>
<version>2</version>
<sessionid>7d5c44ceb1e55d375c272521</sessionid>
<type>desync</type>
<sku>ea.maxis.sims4_64.15.pc</sku>
<createtime>2018-12-29 02:44:51</createtime>
<buildsignature>Local.Unknown.Unknown.1.48.94.1020-1.200.000.377.Release</buildsignature>
<categoryid>__init__.py:239</categoryid>
<desyncid>7d5c44ceb1e55d375c272521</desyncid>
<systemconfig/>
<screenshot/>
<desyncdata>
ANIMATION: A clip is trying to fire a parent event with bad
data. Either the animation actors are mistuned, or a slot
that doesn't exist on the rig has been specified in Maya.

ASMs: 

Clip: a2o_catWand_carry_pickUp_low_x (Parent Event ID: 3),
Parenting catWand_Rainbow:0x0c8308a9ac0f0268 to ,
Slot 0x588567fc on '00000000!52385bc5'7e4db284.8eaf13de',
Offset: Transform(Vector3(0.000000, 0.000000, 0.000000), Quaternion(0.000000, 0.000000, 0.000000, 1.000000))
(KeyError: 'get_joint_transform_from_rig: Joint name [(null)] was not found in the specified rig [52385bc57e4db284.8eaf13de]. JointNameHash [0x588567fc]().')
Traceback (most recent call last):
File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper
File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 205, in c_api_server_tick
File ".\ 4.3.5.137k\turbolib\injector_util.py", line 22, in _wrapped_function
File ".\ 4.3.5.137k\turbolib\events\core_tick.py", line 102, in _turbolib_zone_game_update
File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 462, in update
File "T:\InGame\Gameplay\Scripts\Server\time_service.py", line 112, in update
File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate
File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 376, in _run
File "T:\InGame\Gameplay\Scripts\Server\animation\animation_utils.py", line 419, in flush_all_animations
File "T:\InGame\Gameplay\Scripts\Server\animation\arb_accumulator.py", line 499, in flush
File "T:\InGame\Gameplay\Scripts\Server\animation\arb_accumulator.py", line 399, in _append_arb_to_element
File "T:\InGame\Gameplay\Scripts\Server\animation\arb_element.py", line 245, in execute_and_merge_arb
File "T:\InGame\Gameplay\Scripts\Server\animation\arb_element.py", line 272, in handle_events
File "T:\InGame\Gameplay\Scripts\Core\native\animation\arb.py", line 385, in handle_events
File "T:\InGame\Gameplay\Scripts\Server\animation\arb_element.py", line 575, in _event_handler_parent
File ".\ 4.3.5.137k\turbolib\injector_util.py", line 22, in _wrapped_function
File ".\ 4.3.5.137k\turbolib\special\exception_watcher.py", line 16, in _turbolib_on_exception_log
File "D:\SVN\S4_Modules\mc_cmd_center\mc_utils.py", line 122, in _wrapper_function
File "T:\InGame\Gameplay\Scripts\Server\animation\arb_element.py", line 555, in _event_handler_parent
File "T:\InGame\Gameplay\Scripts\Server\objects\client_object_mixin.py", line 1514, in set_parent
File "T:\InGame\Gameplay\Scripts\Server\objects\client_object_mixin.py", line 1466, in create_parent_location
File "T:\InGame\Gameplay\Scripts\Core\native\animation\__init__.py", line 239, in get_joint_transform_from_rig
KeyError: 'get_joint_transform_from_rig: Joint name [(null)] was not found in the specified rig [52385bc57e4db284.8eaf13de]. JointNameHash [0x588567fc]().'
rtim=0</desyncdata>
</report>
</root>
This seems to be some kind of animation error. Are you using any mods that affect animations in-game? I can use a cat wand with the cats in my game just fine.
No, never have. This does not happen if you use the cat wand yourself, it only happens if you leave a cat wand on the floor in a household that also has a dog, and specifically when the dog queues the action to put away the cat wand. You can specifically see how the dogs body stretches, glitches and the wand gets teleported.
Tested on a brand new save, absolutely 0 CC/mods, generating a fresh copy of TS4 folder, repaired game, this still happens.
Here's how to reproduce the issue in-game as I did on a brand new save:
1-Create/choose a household that has an adult dog.
2-Load the lot. Buy a cat wand and place it ON THE FLOOR.
3-Put a pet toy box in the lot, make sure it has no other toys in it (sell the default ball it comes with). This is mainly so that your dog doesn't decide to go for the ball and overall reduces the time it takes for the error to show up, as the only toy the dog will have on the lot is the wand.
4-Wait until your dog tries to "Put Away" the cat wand. Once that happens, watch as the dog's body stretches and glitches, and the wand teleports. You will also get an LE. This is the LE I got:
<?xml version="1.0" ?><root> <report><version>2</version><sessionid>c6a674416ada80b25c299066</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2018-12-30 22:49:08</createtime><buildsignature>Local.Unknown.Unknown.1.48.94.1020-1.200.000.377.Release</buildsignature><categoryid>__init__.py:239</categoryid><desyncid>c6a674416ada80b25c299066</desyncid><systemconfig/><screenshot/><desyncdata> ANIMATION: A clip is trying to fire a parent event with bad data. Either the animation actors are mistuned, or a slot that doesn't exist on the rig has been specified in Maya. ASMs: Clip: a2o_catWand_carry_pickUp_low_x (Parent Event ID: 3), Parenting catWand_Regular:0x097b08ac194a83f4 to , Slot 0x588567fc on '00000000!52385bc5'7e4db284.8eaf13de', Offset: Transform(Vector3(0.000000, 0.000000, 0.000000), Quaternion(0.000000, 0.000000, 0.000000, 1.000000)) (KeyError: 'get_joint_transform_from_rig: Joint name [(null)] was not found in the specified rig [52385bc57e4db284.8eaf13de]. JointNameHash [0x588567fc]().') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 205, in c_api_server_tick File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 462, in update File "T:\InGame\Gameplay\Scripts\Server\time_service.py", line 112, in update File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 376, in _run File "T:\InGame\Gameplay\Scripts\Server\animation\animation_utils.py", line 419, in flush_all_animations File "T:\InGame\Gameplay\Scripts\Server\animation\arb_accumulator.py", line 499, in flush File "T:\InGame\Gameplay\Scripts\Server\animation\arb_accumulator.py", line 399, in _append_arb_to_element File "T:\InGame\Gameplay\Scripts\Server\animation\arb_element.py", line 245, in execute_and_merge_arb File "T:\InGame\Gameplay\Scripts\Server\animation\arb_element.py", line 272, in handle_events File "T:\InGame\Gameplay\Scripts\Core\native\animation\arb.py", line 385, in handle_events File "T:\InGame\Gameplay\Scripts\Server\animation\arb_element.py", line 555, in _event_handler_parent File "T:\InGame\Gameplay\Scripts\Server\objects\client_object_mixin.py", line 1514, in set_parent File "T:\InGame\Gameplay\Scripts\Server\objects\client_object_mixin.py", line 1466, in create_parent_location File "T:\InGame\Gameplay\Scripts\Core\native\animation\__init__.py", line 239, in get_joint_transform_from_rig KeyError: 'get_joint_transform_from_rig: Joint name [(null)] was not found in the specified rig [52385bc57e4db284.8eaf13de]. JointNameHash [0x588567fc]().' rtim=0</desyncdata></report> </root>
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game. Please only contact me via PM when asked to do so.
Dogs will no longer try to put the cat wand away when they can’t and stretch into a mystical form.
Fixed in Patch 1.58.63
Good Luck Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game. Please only contact me via PM when asked to do so.
