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[NEEDS INPUT] [CD] Cats are unaware of Bowls or Litter Boxes on the other floors

by Deathcoffi
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Original Post

[NEEDS INPUT] [CD] Cats are unaware of Bowls or Litter Boxes on the other floors

[ Edited ]
★★★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.46.18.1020
What expansions, game packs, and stuff packs do you have installed? All of them!
Steps: How can we find the bug ourselves? I have tested this in a completely New Save without Mods. 1. Have a Cat in your household at ground level. 2. Build a simple room of any size (minimum 2x1) 3. Place Stairs heading to the roof of the room (to the next floor, just a way to reach "upstairs") 4. Place a Litter Box/Pet Bowl on the top floor in such a manner that it can be accessed by the Cat after it walks upstairs. 5. Find a way to drop Cat's Bladder/Hunger Motive. (I'm sure you guys have enough debug tools)
What happens when the bug occurs? The cat simply stays at ground level! The cat might go upstairs for other reasons (in this case, to sniff the litter box, to follow another Sim, maybe it has the Curious trait etc.), thus making the litter box/pet bowl "detectable". That doesn't count. You should pay attention if the cat happens to go upstairs and just sniffs the litter box instead of using it. If that happens, it may use it afterwards, for they are now on the same floor. The direction doesn't matter! If you place the cat upstairs and the litter box/pet bowl downstairs, the cat will still be unable to detect it. Again, it might go downstairs for different reasons.
What do you expect to see? My point is that the cat should simply path to the Litter Box/Pet Bowl like humans do with Beds, Toilets, Showers and almost anything (I suppose almost). I had numerous cases where my cats wouldn't go upstairs/downstairs for a different reason (like following a sim) and stayed there until they had a bladder issue on the carpet.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

 

I have attached an image to show the simple "contraption". Notice the puddle behind the Sim. The cat was not able to detect the Litter Box upstairs and had a Bladder Issue.

 

Regarding the time I encountered this, I had bought the Cats & Dogs Expansion Pack around May, and have encountered this problem ever since. I am really surprised that nobody has mentioned this bug yet. I've seen people complaining about their Cats and Dogs not being able to Go Potty, but now I think I've covered much more detail that I hope you understand. I've started to suspect this around the start of July. Now I am completely sure this is what happens.

 

As a side note, I know you don't support Mods but, while trying to troubleshoot, at one point I have downloaded a Mod that made me able to Play the Pets. In the Needs/Motives Tab, the click to auto-complete works when the litter box/pet bowl is on the same floor, but doesn't when they aren't. Again, I have also tested this without any mods beforehand.

Message 4 of 12 (777 Views)

Re: [NEEDS INPUT] [CD] Pet cats can't use the litter boxes

★★★★ Novice

I’ve only started to notice this same problem after I bought the sims 4 seasons expansion. I have a litter box upstairs but the cat just won’t seem to use it and will go on the floor instead even when my sim calls them into the room or picks them up and puts them there. he’s not a kitten so I know it’s not that he can’t get up the stairs. Idk what to do I’m afraid to play for fear that he’ll run away or get taken because the game thinks I’m not taking care of him.

 

Message 1 of 12 (780 Views)

Re: [NEEDS INPUT] [CD] Pet cats can't use the litter boxes

Hero
What happens if you place it downstairs ?

Would you also be willing to share your save ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 2 of 12 (776 Views)

Re: [NEEDS INPUT] [CD] Pet cats can't use the litter boxes

★★★★ Novice
It seems to be working properly more often now that I’ve moved most of the cats stuff upstairs and he now spends more time there
Message 3 of 12 (757 Views)

Re: Cats are completely unaware of Pet Bowls or Litter Boxes on the other floors

Hero
There was a similar report here: https://answers.ea.com/t5/Bug-Reports/NEEDS-INPUT-CD-Pet-cats-can-t-use-the-litter-boxes/m-p/6992717...

Not sure if any of this is connected though

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 5 of 12 (750 Views)

Re: Cats are completely unaware of Pet Bowls or Litter Boxes on the other floors

[ Edited ]
★★★★ Novice

Hmm I consider that the fact that it happens on a new save makes a big difference. That user mentioned something about leaving the lot. This bug can happen anytime (actually, every time the conditions are met - that is the cat being on another level other than the level the litter box/pet bowl is on).

 

Edit: Also, if I buy new litter boxes/pet bowls or just move the existing ones on the same level as the cat, it will use them - another difference between this thread and the one you mentioned. True, they can have strange connections. But I consider that the steps I provided describe a totally different scenario.

Message 6 of 12 (741 Views)

Re: Cats are completely unaware of Pet Bowls or Litter Boxes on the other floors

Hero
There's a few different things in that other thread though and I specifically the post by SilverAngel177

So I might just move those posts over.

Not sure yet though.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 7 of 12 (733 Views)

Re: [OPEN] [CD] Cats are unaware of Pet Bowls or Litter Boxes on the other floor

Hero
Added

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 8 of 12 (626 Views)

Re: [NEEDS INPUT] [CD] Cats are unaware of Bowls or Litter Boxes on the other fl

★★★★ Novice

Today I've tested it with a Dog and a Pet Bowl. Same result.

Message 9 of 12 (522 Views)

Re: [NEEDS INPUT] [CD] Cats are unaware of Bowls or Litter Boxes on the other fl

★★★★ Novice

Oh, maybe this explains why my dog is often hungry? I have all the bowls outside and you need to walk stairs to get inside the house. My cat is often outside playing and exploring and whatnot, so that would explain why the cat is full and the dog is starving. I have several time had my sims to call for the dog by the bowl because it won't eat even though it's sad and when I ask it what's wrong, it's hungry. I have to explore this further.

Message 10 of 12 (88 Views)

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