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[NEEDS INFO] UI background extends in CAS

by amosplays
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Accepted Solution

[NEEDS INFO] UI background extends in CAS

[ Edited ]
★★★ Apprentice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? 1.58.63.1010
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? In CAS (either cas.fulleditmode or non cheaty) click on any category of sims clothing, hair etc.
What happens when the bug occurs? Some sims (so far Olivia Kim-Lewis and Lillith Pleasent - townie version from DU) have an extended and off center background UI. (image attached) this only happens when you click on the categories and the categories within. For example Tops > T-shirts.
What do you expect to see? The background of the categories in the right spot as before.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I have noticed it with the DU patch however someone else I know had the issue come with the IL patch.

Images attached to show what I am describing.

Message 1 of 11 (830 Views)

Accepted Solution
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Re: UI background extends

★★★ Apprentice
@amosplays Interesting fact.
Resetting options.ini did fix this issue.
I have however not managed to find which setting actually triggers it, but I suspect it has to do with the UI scaling.

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Re: UI background extends

★★★ Apprentice
@amosplays Interesting fact.
Resetting options.ini did fix this issue.
I have however not managed to find which setting actually triggers it, but I suspect it has to do with the UI scaling.
Message 2 of 11 (804 Views)
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Re: UI background extends

[ Edited ]
★★★ Apprentice

I reset my UI scaling and that did indeed fix the issue. now lets hope they fix it in the next patch lol

EDIT: i'll keep the post up if someone else has this issue.

Message 3 of 11 (768 Views)
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Re: UI background extends

★★★ Apprentice

According to patch notes today, this should be fixed.

I'm not done reading those yet though, but I can check once I'm done.

Message 4 of 11 (539 Views)
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Re: UI background extends

Hero
@itsug That would be great. I find the notes on this a bit inconclusive if it's this or another issue.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 5 of 11 (537 Views)
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Re: UI background extends

★★★ Apprentice

Dangit, I was kind of hoping that would be the issue they fixed, but it is still there.

This was not what they fixed apparently. (all mods still deactivated when I checked so no mods or cc installed)

Message 6 of 11 (521 Views)
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Re: UI background extends

Hero
@itsug Thanks for checking.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 7 of 11 (518 Views)
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Re: UI background extends

EA Sims Team

Could anyone experiencing this issue possibly share their Options.ini file? The Config.log and a save file would also potentially be helpful. You can DM the link to me, thanks for the help!

 

http://answers.ea.com/t5/The-Sims-4-Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Tea...

Message 8 of 11 (408 Views)
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Re: UI background extends

[ Edited ]
★★★ Apprentice

Sorry for the long wait I didn't get a notif saying someone replied. Here's the 3 files you've asked for. It should be cc free as I removed the mods before sending - UI background still extended without mods. 

https://drive.google.com/drive/folders/1-WB6BqTktT25wjduzbK_SHNR_CrDZHFh?usp=sharing

Message 9 of 11 (305 Views)
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Re: [NEEDS INFO] UI background extends in CAS

★ Novice
@amosplays This happens to me too, specifically when I scale down the UI.
Message 10 of 11 (218 Views)