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Re: Sims Freezing

by SimGuruNick
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Re: Sims Freezing

★★★★★ Apprentice

I had this issue in big/full houses. Does hopping into build mode solve it?

Message 11 of 15 (118 Views)
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Re: Sims Freezing

★★★ Novice

It did not work.  I am getting the error very consistently now by going to the park with a large group and talking to them.  Although like I said, this is not the only kind of thing that causes the Bug to happen.

Message 12 of 15 (116 Views)
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Re: Sims Freezing

Hero
@ayla5421 There are several known causes that can cause freezes.

In parks it's very often Sims doing homework and trying to chat at the same time: https://answers.ea.com/t5/Bug-Reports/TO-ADD-Freezing-during-homework/td-p/6704327/

What happens if you click ESC or household manager and come back, does that unfreeze the game ?

Happy Gaming
Crin


Trennlinie


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Message 13 of 15 (99 Views)
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Re: Sims Freezing

★★★ Novice
Message 14 of 15 (69 Views)
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Re: Sims Freezing

EA Sims Team

Hi @ayla5421 could you send me your save file where you're seeing this issue, so that we can investigate? Your Config.log (located in \Documents\Electronic Arts\The Sims 4) would also be helpful. You can DM me the link to your files, thanks for the help!

 

Instructions on how to send me your files:

http://answers.ea.com/t5/The-Sims-4-Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Tea...

Message 15 of 15 (43 Views)