November 2018 - last edited November 2018
Product: NBA LIVE 19
Platform:Sony Playstation 4
Which version? Full Game
Which feature / component / location in game are you experiencing issues with? The One
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? NBA LIVE 19, V1.12 1. Delete all NBA Live 19 data from PS4 Storage 2. Download NBA Live 19 - don't start partial download game, wait all download to finish 3. Play Intro game then Create My Player 4. Start a "Play Now" game 5. Quit "Play Now" game 6. Play The One - "The Rise" 7. In the screen with Quai 54 and Reward Crate, select Quai54 to start game 8. Game Freeze in the loading screen
What happens when the bug occurs? Game Freeze, then Crash.
What should be happening instead? Load Quai54 cour to play "The Rise"
How severe is the bug? A - Crash/Critical
TEST
November 2018
I responded to you in this thread: https://answers.ea.com/t5/Technical-Issues/Crashes-cant-play-the-game/m-p/7117069#M380