My sim won’t go to University or Work

[catsarecoolk]

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.63.136.1210
What expansions, game packs, and stuff packs do you have installed? Discover University, Island Living, seasons, Cats & Dogs, City Living, Get Together, Get to Work, Realm of Magic, Parenthood, Vampires, Dine Out, Outdoor Retreat
Steps: How can we find the bug ourselves? Whenever it’s time for my sim to go to university or a job
What happens when the bug occurs? I’ll click the ‘ go to school’ Button and nothing will happen, my sim won’t go anywhere nor will the activity bubble pop up when I click the ‘go to school’ button. I tried giving my sim a job but when it was time to go to work the same thing would happen
What do you expect to see? My sims to go to school and work
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No

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There’s not much to see and I know it’s not because of any mods, I turned the mods off and it still didn’t work. Once EA refreshed the game a few days ago my sim couldn’t go to college or school. Last week I had the same problem and went through all my mods and fixed the problem, but now i don’t think the mods have anything to do with it 

[crinrict]

HI @catsarecoolk 

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
• Custom content like clothing, hair, skins, make up ....
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

Also did you have any error codes on this save before they got fixed in the patches ?