Re: My game

by centuryt91

Original Post

My game

★★ Newbie

Product: Apex Legends
Please specify your platform model. PC
AMD or Nvidia Model Number Device ID : 10DE 1B80 3366 1028 Part Number : G413 0000
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? Nickthepreak00
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. no
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? doesnt matter
Which Legends were your squad mates using (if applicable)? doesnt matter
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. loading screen
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. waiting for the game to start
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? I played like a year or so it occured a month from today and my game didn't work since
When did this happen? ( hh:mm) i dont know
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? When I start my game it crashes instantly or shortly after being in the loading screen and I tried to do the graphics troubleshoot guide and it didn't work at all.
What should be happening instead? Game starting
Steps: How can we find the bug ourselves? I dont know ncp


Message 1 of 3 (119 Views)

Re: My game

Community Manager
Hey @nickthepreak00,

So your game crashes while it's still loading, before the main menu, correct? Do you get any error messages when it crashes at all?


Wees aardig voor elkaar | Be kind to each other
Message 2 of 3 (50 Views)

Re: My game

[ Edited ]
★ Apprentice

@EA_QueenBeehi would you mind giving me an update on the problem in this thread?
its super annoying and not fixed

Message 3 of 3 (43 Views)