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My game chat isnt working tried everything

by 2003517
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Accepted Solution

My game chat isnt working tried everything

★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? YouHaveLongGinis ps4
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Horizon
Which Legends were your squad mates using (if applicable)? Bangolore
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Nothing game chat was working great until we loaded back to lobhy
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Playing arena we took the w went back to lobby and it stoped working
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Alot
When did this happen? (dd.mm.yy hh:mm) 2days ago
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I get off bc i cant play with my crossplay friends
What should be happening instead? I dont know
Steps: How can we find the bug ourselves? I could not tell u just happends randomly ig this has been i problem for 2years looking back on the research i did

My recorded is way to large ig 

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Accepted Solution

Re: My game chat isnt working tried everything

Community Manager

@2003517 

 

First, boot your console in Safe Mode and then choose Option 5, Rebuild Database: 

 

https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/

 

If the problem continues, make sure you are connected to your router with a cable and delete and reinstall the game, thanks.

barry.png
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Message 2 of 3 (235 Views)

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Re: My game chat isnt working tried everything

Community Manager

@2003517 

 

First, boot your console in Safe Mode and then choose Option 5, Rebuild Database: 

 

https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/

 

If the problem continues, make sure you are connected to your router with a cable and delete and reinstall the game, thanks.

barry.png
Stay and Play.png
Message 2 of 3 (236 Views)

Re: My game chat isnt working tried everything

★★ Novice
@EA_Barry Ive done that on Xbox and it didn't solve the issue for me
Message 3 of 3 (181 Views)
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