My Apex Legends is stuck at either 47% or 76%

by Gtroop26
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Original Post

My Apex Legends is stuck at either 47% or 76%

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Geforce MX130
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? Gtroop
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Don't know
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. When downloading
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? I have never played it.
When did this happen? (dd.mm.yy hh:mm) 13.07.19
How often does the bug occur? Every time (100%)
How severe is your issue?
What happens when the bug occurs? Game gets stuck at downloading 0 b/s
What should be happening instead? It should download all the files perfectly
Steps: How can we find the bug ourselves? i really don't know.

Guys. I'm trying to download Apex Legends from origin.

It was downloading really well but suddenly got stuck at 76% and has been stuck at that from 3 days.

Here are all things i tried-

1.I tried pausing and downloading again and again and sometimes instead of downloading it gets stuck back at 47%.

2.I got suggestion to turn on safe mode downloading but in my version of origin safe mode downloading has become permanent and that's why there is no option to turn it on manually. 

3.I have tried reinstalling origin so many times.

4. I tried clean booting windows.

5. I have tried to turn off windows firewall.

 

And still my game is stuck at 0 b/s at 76%.

Please i really don't wanna re-download all the game and find it again stuck at 76%.

So please help me, Frown

Message 1 of 4 (1,691 Views)

Re: My Apex Legends is stuck at either 47% or 76%

Community Manager

@Gtroop26 

 

Does the download continue if you right-click on the Origin desktop shortcut and run it as administrator? If you visit Origin>Application Settings>Installs & Saves try changing the legacy game installers to another folder on your computer. Restart Origin and Install it.

 

Download Troubleshooting

https://help.ea.com/en-us/help/origin/origin/my-game-downloaded-through-origin-but-will-not-install/

 

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Message 2 of 4 (1,664 Views)

Re: My Apex Legends is stuck at either 47% or 76%

★★★ Newbie
@EA_Blueberry its still bugged for me
Message 3 of 4 (1,080 Views)

Re: My Apex Legends is stuck at either 47% or 76%

Community Manager
@OhShawtyy Can you try clearing the cache to see if that helps?

Be sure to check your anti-virus to see if Origin has been added to the exceptions list.

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
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Message 4 of 4 (1,050 Views)