Help us improve Answers HQ! Take Survey No, Thanks

Re: Music not actually muted

by EA_Grasshopper
Reply

Original Post

Highlighted
Accepted Solution

Music not actually muted

★★ Novice

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung S9+
OS Version 8.0.0
What is your Player ID? Warden
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug I unchecked the box in the options screen for music in order to turn the music off. However, the music still plays. It is just very faint.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country U.S.A.

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy S9+
OS Version 8.0.0
What is your Player ID?
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug I unchecked the box in the options screen for music in order to turn the music off. However, the music still plays. It is just very faint.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country U.S.

Message 1 of 6 (258 Views)

Accepted Solution
Highlighted

Re: Music not actually muted

[ Edited ]
★★ Novice

https://youtu.be/KpSbZ8Kihco

 

It's only 5 seconds because I was trying to keep it small. If needed I can record longer now that I'm going through youtube.

View in thread

Message 5 of 6 (312 Views)

All Replies
Highlighted

Re: Music not actually muted

EA Live QV Team

Thanks for the report @XnWarden, we've been unable to reproduce this in house. Would you be able to get a recording of this?

Message 2 of 6 (236 Views)
Highlighted

Re: Music not actually muted

★★ Novice

I'm trying to attach a video of it, but the file size is about 8 MB and seems to be too large for the upload to the forum. What should I do?

Message 3 of 6 (225 Views)
Highlighted

Re: Music not actually muted

EA Live QV Team

Can you upload it to YouTube or similar?

Message 4 of 6 (206 Views)
Highlighted

Re: Music not actually muted

[ Edited ]
★★ Novice

https://youtu.be/KpSbZ8Kihco

 

It's only 5 seconds because I was trying to keep it small. If needed I can record longer now that I'm going through youtube.

Message 5 of 6 (313 Views)
Highlighted

Re: Music not actually muted

EA Live QV Team

Thanks @XnWarden, much appreciated for going the extra effort. I can hear it :O Thanks for the report, I'll pass this along.

Message 6 of 6 (192 Views)
Twitter Stream