Music and sound issues

by Esskimopowers
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Original Post

Music and sound issues

★★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? inuitpowers
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Kids canyon
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Near the end of every match
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? Every match near the end
When did this happen? (dd.mm.yy hh:mm) Pretty much everyday I play random have the same issue
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Near the last 5 squads either the music in the background is blasting or we hear nothing
What should be happening instead? Just normal quit music should still be able to hear foot steps or gun shots
Steps: How can we find the bug ourselves? Get to last 5 squads and have at least 3 or more squads fighting

This issue has been happening to often to the point I have had to complain and I don't normally bother with complaining with issues in games but it really messed up the chances of me winning in quit a few matches hopefully you figure this out so its not a problem for the new map coming out

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Re: Music and sound issues

Community Manager

Hey @Esskimopowers

 

Thank you for the report!


This is something we're aware of and working on getting fixed. We appreciate your patience while we're looking into this. 

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