2 weeks ago - last edited 2 weeks ago by EA_MindTricks
Product: Star Wars: Galaxy of Heroes
What type of device are you experiencing the issue with? hacking
OS Version android 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 548 563 965
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug My account is compromised.
Steps: How can we find the bug ourselves? No idea.
Connection Type Wifi
Please select your region South America
Someone is logging into my account without my gmail or facebook accounts (those are secure, I have 2-step auth enabled and have changed passwords)
He claims in the in-game chat hes using another email, and that he has not hacked.my account, but I dont know if I can trust him.
I discover the whole thing today - my in-game name was changed, and I was in another guild where he was bragging for having a stolen account.
Solved! Go to Solution.
2 weeks ago
Hey @rafaelsfc ,
please contact EA Customer Support from the in game help menu so they can assist you with re-securing your account.
Furthermore you should change your password of the email that is tied to the account (GameCenter, GooglePlay).
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