Help us improve Answers HQ! Take Survey No, Thanks

Mod not appearing in sell list

by vegasturbo
Reply

Original Post

Accepted Solution

Mod not appearing in sell list

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Pixel 2
OS Version Android 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 667-134-275
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Mod appears in my inventory but not when selling
Steps: How can we find the bug ourselves?
Connection Type
Please select your region North America
Country USA

In the attached screenshots, I've filtered by the same criteria - Cross, Crit Chance, and Tier D.

 

When I filter on the main mods list, I'm seeing one of my mods at level 12. I went to sell this mod, however it isn't appearing in the list when applying the same filter in the Sell Mods screen.

Screenshot_20190121-213804.png
Screenshot_20190121-213756.png
Message 1 of 3 (92 Views)

Accepted Solution

Re: Mod not appearing in sell list

Hello there,

The mod is most likely part of a loadout. Mods in loadouts cannot be sold, and hence do not appear on the sell screen.

Either remove the mod from the loadout or delete the loadout and you'll be able to sell it.

Hope this helps.
__________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG, and happy to help in any way that I can.

View in thread

Message 2 of 3 (73 Views)

All Replies

Re: Mod not appearing in sell list

Hello there,

The mod is most likely part of a loadout. Mods in loadouts cannot be sold, and hence do not appear on the sell screen.

Either remove the mod from the loadout or delete the loadout and you'll be able to sell it.

Hope this helps.
__________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG, and happy to help in any way that I can.
Message 2 of 3 (74 Views)

Re: Mod not appearing in sell list

★★★★ Novice

Awesome, that was it. Thanks!

Message 3 of 3 (41 Views)

HOW TO CONTACT SUPPORT

Having trouble in Star Wars: Galaxy of Heroes?

Contact EA Help

fifa-20-promo-splash

Find your Player ID

Here's how to find your unique Player ID in Star Wars: Galaxy of Heroes.

Learn more on EA Help

ea-help-promo

Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

Learn more on EA Help