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Mod loadouts button keeps freezing up the game

by Redwood6699
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Original Post

Accepted Solution

Mod loadouts button keeps freezing up the game

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Lg
OS Version 7.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 443-492-927
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Games keeps freezing up when i hit the mod loadouts button.
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region North America
Country USA

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Lg
OS Version 7.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 443-492-927
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug When i try to go to mod loadouts screen it freezes my game every time.
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region North America
Country USA

I've uninstalled & reinstalled the game twice & it still keeps doing it. 

Message 1 of 66 (975 Views)

Accepted Solution

Betreff: Mod loadouts button keeps freezing up the game

EA Star Wars: Galaxy of Heroes Team
Solving this thread as this issue is now resolved.

View in thread

Message 66 of 66 (168 Views)

All Replies

Re: Mod loadouts button keeps freezing up the game

EA Star Wars: Galaxy of Heroes Team
Hey, thanks for the report. The issue seems to be with the Mod Loadouts. We forwarded your account to the dev team and will update you as soon as possible.
Thanks.
Message 2 of 66 (947 Views)

Re: Mod loadouts button keeps freezing up the game

EA Star Wars: Galaxy of Heroes Team
Can you please check your account now? The Mod Loadouts which were causing this issue have been deleted so it should be fine now.

Thanks!
Message 3 of 66 (931 Views)

Re: Mod loadouts button keeps freezing up the game

★★★★ Novice

Ok so now all my loadouts are gone. So what is going to happen when i put 40+ loadouts in there again your going to need to delete them again? What is going to prevent that from happening again? It took me hours to make those loadouts now i have to do it all over again how do we know the problem is fixed & as soon as i do them again it wont freeze up again? I already give this game a lot of my time i really don't want to waste time on this if its going to do it again. 

Message 4 of 66 (916 Views)

Re: Mod loadouts button keeps freezing up the game

EA Star Wars: Galaxy of Heroes Team
Hey, so I'm glad to hear that the freezing doesn't occur anymore. This bug was raised to the dev team and they are working on a long term fix. We don't think the issue is with the number of loadouts so you should be fine, but if anything please let me know.
Message 5 of 66 (894 Views)

Re: Mod loadouts button keeps freezing up the game

★★★★ Newbie

I'm having the same issue. Can you please fix mine as well?

Message 6 of 66 (881 Views)

Re: Mod loadouts button keeps freezing up the game

EA Star Wars: Galaxy of Heroes Team

@EEJ1023413 What is your Ally Code?

Message 7 of 66 (875 Views)

Re: Mod loadouts button keeps freezing up the game

★★★★ Newbie

673-191-355

Message 8 of 66 (869 Views)

Re: Mod loadouts button keeps freezing up the game

EA Star Wars: Galaxy of Heroes Team
Thanks, I forwarded the account to the dev team for fixing. Will let you know as soon as I hear back.
Message 9 of 66 (864 Views)

Re: Mod loadouts button keeps freezing up the game

★★★★ Newbie
Mine is doing the same thing ally code is
512362466
Message 10 of 66 (837 Views)

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