Missing tw rewards

[KGilga]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung galaxy s9+
OS Version Android
Ally Code: (Find it here: http://bit.ly/AllyCode ) 122763321
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I did not receive the complimentary make up rewards for the missed Territory War due to the launch of Galactic Arena and change of schedule. Others in my guild have received this reward
Steps: How can we find the bug ourselves? I'm not sure?
Connection Type Wifi
Please select your region Australia
Country Australia

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I just have not received any rewards. I received the recent tb rewards and woke to find the str rewards from the previous night and nothing else

[CG_MindTricks · Accepted solution]

Hey, I checked your account and confirmed that you redeemed the following rewards for TW on 19/12/2018 at 11:21 PM UTC:
500 Territory Battle Currency.
1600 Guild Currency.
650000 Credits.
3 Ability Material Zeta.
4 Ability Material Omega.
5 Ability Material Mk III.
10 Mk 6 Athakam Medpac Salvage.
10 Mk 3 Czerka Stun Cuffs Salvage.
10 Mk 3 Sienar Holo Projector Salvage.
10 Mk 3 Carbanti Sensor Array Salvage.
8 Mk 12 ArmaTek Bayonet Prototype Salvage.
10 Mk 8 Nubian Design Tech Salvage.
8 Mk 12 ArmaTek Armor Plating Prototype Salvage.

[CG_MindTricks · Accepted solution]

Hey, I checked your account and confirmed that you redeemed the following rewards for TW on 19/12/2018 at 11:21 PM UTC:
500 Territory Battle Currency.
1600 Guild Currency.
650000 Credits.
3 Ability Material Zeta.
4 Ability Material Omega.
5 Ability Material Mk III.
10 Mk 6 Athakam Medpac Salvage.
10 Mk 3 Czerka Stun Cuffs Salvage.
10 Mk 3 Sienar Holo Projector Salvage.
10 Mk 3 Carbanti Sensor Array Salvage.
8 Mk 12 ArmaTek Bayonet Prototype Salvage.
10 Mk 8 Nubian Design Tech Salvage.
8 Mk 12 ArmaTek Armor Plating Prototype Salvage.

[KGilga]

Hi, 

Thanks for checking my account, I was sure that I had not received these rewards. It must have been a case of accepting multiple rewards and not realizing that it was included.

Thanks again