Missing squad arena rewards

[Sahathor]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Honor 8
OS Version Latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 392-911-963
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I'm pretty certain I did not receive today's squad arena rewards. My po was an hour ago. I received fleet arena, but squad arena is missing. There's a slight possibility I clicked it unknowingly, as all days are the same, but I'm pretty sure that I didn't have them in my inbox. Ty for checking.
Steps: How can we find the bug ourselves? Comment above.
Connection Type Mobile
Please select your region North America
Country

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Comment above

[EA_HighCommand · Accepted solution]

Hi @Sahathor,

We've checked your account and as you already expected, you claimed them today at 2:00:22 pm GMT+1. Gz on rank 1 and the following rewards:

• 900 Arena Tokens.
• 500 Crystals.
• 50000 Credits.

If you are having issues with missing rewards, items, etc. again, feel free to get in touch with our Customer Support. They can help faster with those type of requests.

[EA_HighCommand · Accepted solution]

Hi @Sahathor,

We've checked your account and as you already expected, you claimed them today at 2:00:22 pm GMT+1. Gz on rank 1 and the following rewards:

• 900 Arena Tokens.
• 500 Crystals.
• 50000 Credits.

If you are having issues with missing rewards, items, etc. again, feel free to get in touch with our Customer Support. They can help faster with those type of requests.

[Sahathor]

Thank you very much for checking @EA_HighCommand 

22 secs after po hour? Wow either something strange happened or I'm older than I thought.

Either way sorry for the trouble... Really strange.