Re: Missing sith raid rewards

by EA_HighCommand
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Accepted Solution

Missing sith raid rewards

★★★ Apprentice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Honor 8
OS Version Latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 392-911-963
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug We finished a hsith raid an hour ago. I've scored first place... And I'm pretty sure I didn't receive the rewards for that place. This is the first time ever, so maybe I misclicked something. I always check them and I think there were no emails after the raid. Thanks for checking.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country Poland

See above

Message 1 of 4 (286 Views)

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Re: Missing sith raid rewards

EA Live QV Team

Hi @Sahathor and congratulations on the first place.

 

According to our logs, you've claimed the rewards for the Sith Raid on 05/26/2020, 9:38 pm GMT+1. If you would like to have more details as to what you received we can provide those in a PM.

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Message 2 of 4 (238 Views)

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Re: Missing sith raid rewards

EA Live QV Team

Hi @Sahathor and congratulations on the first place.

 

According to our logs, you've claimed the rewards for the Sith Raid on 05/26/2020, 9:38 pm GMT+1. If you would like to have more details as to what you received we can provide those in a PM.

Message 2 of 4 (239 Views)

Re: Missing sith raid rewards

★★★ Apprentice

Thank you for checking. I absolutely don't recall that Standard smile. I've sent you a PM according to those rewards.

Message 3 of 4 (221 Views)

Re: Missing sith raid rewards

★★★ Newbie

I had the same problem too, and that’s just silly!


@Sahathor wrote:

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Honor 8
OS Version Latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 392-911-963
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug We finished a hsith raid an hour ago. I've scored first place... And I'm pretty sure I didn't receive the rewards for that place. This is the first time ever, so maybe I misclicked something. I always check them and I think there were no emails after the raid. Thanks for checking.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country Poland

See above


 

Message 4 of 4 (133 Views)