Missing ships energy

[szilaj88]

@szilaj88 Issue resolved here

[Vitornpa]

Since yesterday, 

[billiam425]

Still not receiving ship energy 7/17

[billiam425]

Reinstalled app still no ship energy 

[EA_HighCommand · Accepted solution]

Hi all and thank you for raising this.

There was an issue with Fleet Energy that resulted in some players appearing to not regenerate energy. This was due to Fleet Energy being set to a negative state for some players during the update earlier today. This issue will be resolved by either waiting for Fleet Energy to actually reach 0 (could be up to 14 hours in extreme cases) or by refreshing Fleet Energy one or twice.

We've sent all players level 60 and up 150 crystals to assist with refreshing.

See the official announcement HERE.

[pshet]

I was not able to get the 150 and was one of the people who refreshed and got just 20

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung DUOS
OS Version Pie
Ally Code: (Find it here: http://bit.ly/AllyCode ) 334222365
What type of issue do you have? Missing Rewards
How often does the bug occur? Once
Summarize your bug I was not able to get the 150 and was one of the people who refreshed and got just 20
Steps: How can we find the bug ourselves? Buy fleet energy
Connection Type Mobile
Please select your region Newyork
Country USA

[TheJoeK88]

Did not get any shards?!

Next bug incomming? 🤔