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Re: Missing shards after Chimaera 7* Event

by EA_UltraSlide
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Missing shards after Chimaera 7* Event

★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? PC/Bluestacks
OS Version Windows 10
Ally Code: (Find it here: http://bit.ly/AllyCode ) 175-833-576
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug After completing the highest tier of the Chimaera Legendary Ship Event, Tier 7, and scoring maximum stars in the process, I am yet to be rewarded with the remaining shards to allow me to upgrade my ship to 7*. To make sure this wasn't a recurring event or that I had to do something else to get the 100 shards, I click on the "find shards" button from the ship page and it just takes me back to the Ship Event page where I have now completed everything available to me. None of the tiers have the rewards shown anymore which means I've beaten them all/claimed them all and there are no options for me to progress further with any higher tiers as I've reached, and completed, the highest. By my reckoning, everything has been done to ensure the shards are unlocked but I'm yet to receive them.
Steps: How can we find the bug ourselves? Look at my account/screen shots.
Connection Type Wifi
Please select your region Europe
Country United Kingdom

Please find attached the screenshots from the screens showing everything has been actioned. 

chimaera1.jpg
chimaera2.jpg
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Re: Missing shards after Chimaera 7* Event

EA Live QV Team

Hi @AndrewSmith1981 and sorry to hear that.

 

I have sent you a PM.

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Message 2 of 2 (57 Views)

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Re: Missing shards after Chimaera 7* Event

EA Live QV Team

Hi @AndrewSmith1981 and sorry to hear that.

 

I have sent you a PM.

Message 2 of 2 (58 Views)