April 2018
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Crystals debited for omega challenge but rewards not given
OS Version 11.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 312421487
What type of issue do you have? Missing Rewards
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug When attempting to refresh the third tier of the omega challenge yesterday the confirmation box did not disappear when I accepted the crystal charge (it made the sound effect but the box remained), I clicked it 6 times thinking it was a connection error and noting that the crystals shown at the top of the screen weren’t dropping. When I returned to the home screen I saw that 1200 crystals had been debited and the battle was available again. After completing the battle a second time I was unable to do a third refresh for the last omega.
Steps: How can we find the bug ourselves? Refresh the third tier of the omega challenge on 4/11/18, this happened once before as well but I did not report it then, seems to be quite intermittent (only happened twice in 1.5 years)
Connection Type Mobile
Please select your region North America
Country Canada
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Omega battle refresh debiting crystals but not allowing refresh, cost me 1200 crystals and 1 omega
OS Version iOS 11.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 312421487
What type of issue do you have? Missing Rewards
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug When attempting to refresh the third tier of the omega challenge yesterday the confirmation box did not disappear when I accepted the crystal charge (it made the sound effect but the box remained), I clicked it 6 times thinking it was a connection error and noting that the crystals shown at the top of the screen weren’t dropping. When I returned to the home screen I saw that 1200 crystals had been debited and the battle was available again. After completing the battle a second time I was unable to do a third refresh for the last omega.
Steps: How can we find the bug ourselves? Refresh the third tier of the omega challenge on 4/11/18, this happened once before as well but I did not report it then, seems to be quite intermittent (only happened twice in 1.5 years)
Connection Type Mobile
Please select your region North America
Country Canada
Solved! Go to Solution.
April 2018
April 2018