August 2019
Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Pixel 3
OS Version 9
What is your Player ID? Einzbern#cjm5tj5Y
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Redeeming animation blacked out so I restarted the game then I wasn't able to redeem my rewards
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country Mexico
I am unable to redeem my rewards due to the crate animation bugging out the rivals race animation
August 2019 - last edited August 2019
Hi @DarkEmipire,
What rewards are we talking about exactly? And what is your Persona ID (found in Settings -> About)?
Usually, even if you don't see the animation (for whatever reason) the rewards are granted on the server-side correctly and being added to your account.
August 2019
August 2019
Hey @DarkEmipire thanks for your ID. I've looked into your accout and it looks like you actually finished 2nd in the last Nod race, someone must have snuck in front! :O
As for you rewards, I can confirm you received them and you got the following:
- 1840 credits
- 11 Commander Solomon cards
- 56 Riflemen cards
- 13 Missile Squad cards
- 3 Avatar cards
- 12 Basilisk cards
- 5 TickTank cards
Hope this helps!
August 2019