Missing rewards from home 1 event

[frmb43]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Galaxy s8 plus
OS Version 7.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 928-444-321
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug When i did the home one event this morning I did not get any shards. This caused me to have to refresh the event in order to get home one to 7 star and unlock the 7 star chimera.
Steps: How can we find the bug ourselves? Not sure.
Connection Type Mobile
Please select your region North America
Country United states

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I would just like a refund of the 900 crystals i had to spend to refresh the event. Had i gotten the shards the first time then I would have no need to refresh it.

[TecType]

Also happend to me today. I'm glad I didn't spend the money on the refresh, but I completed the event, got the zeta plus the other pieces, it showed me that I got 15 more shards but It did not show in my inventory. 

Certainly frustrating.

Let me know if they fix this for you.