Missing rewards for ship battles

[Mazzinrot]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Realme 7pro
OS Version Android 10
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Hi, Today i didn't receive my reward for ship battles. I got mail with pvp squad arena and guild points but not for fleet arena. Please assist
Steps: How can we find the bug ourselves? I'm not experienced with this type of issues.
Connection Type Wifi
Please select your region North America
Country Poland

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Hi,
Today i didn't receive my reward for ship battles. I got mail with pvp squad arena and guild points but not for fleet arena.
Please assist

Best regards,

Duzy

[EA_UltraSlide · Accepted solution]

Hi @Mazzinrot 

Thanks for providing your ally code. We have checked your account and can see that you did receive your rewards for placing 48th in your Fleet Arena yesterday.

You received the below rewards on 3/23/2021 at 6:06:22pm UTC.

• 96000 Ship Building Materials.
• 50 Crystals.
• 1300 Fleet Arena Tokens.
• 150 Sim Tickets.
• 4 T4 Enhancement Droid.
• 12 T3 Enhancement Droid.

[EA_UltraSlide]

Hi @Mazzinrot and sorry to hear that.

Can you provide your ally code? For us to take a look at your account, we need your ally code.

[Mazzinrot]

Hello UltraSlide.

Thank you for taking time and looking into it.

Here is my ally code:

332-676-924

Best regards,

Mazzinrot

[EA_UltraSlide · Accepted solution]

Hi @Mazzinrot 

Thanks for providing your ally code. We have checked your account and can see that you did receive your rewards for placing 48th in your Fleet Arena yesterday.

You received the below rewards on 3/23/2021 at 6:06:22pm UTC.

• 96000 Ship Building Materials.
• 50 Crystals.
• 1300 Fleet Arena Tokens.
• 150 Sim Tickets.
• 4 T4 Enhancement Droid.
• 12 T3 Enhancement Droid.

[Mazzinrot]

Hi,

Thank you for confirming that. I wasn't sure about it

Best regards,

Mazzinrot