Help us improve Answers HQ! Take Survey No, Thanks

Re: Missing rewards 10/24/2018

by green_rajon_fc
Reply

Original Post

Accepted Solution

Missing rewards 10/24/2018

EA Star Wars: Galaxy of Heroes Team

We've received reports from players who didn't receive their raid rewards on 10/24/2018.

 

If you are one of the players affected, please provide us with the following information so we can investigate:

 

  • Ally Code:
  • Type of raid:

Thank you.

Message 1 of 65 (1,213 Views)

Accepted Solution

Re: Missing rewards 10/24/2018

EA Star Wars: Galaxy of Heroes Team
Hi all,

All players with missing rewards for raids completed on 24/10/2018 have now had their rewards added to the accounts.

If there are any additional issues please send me a PM with the details.

Thank you all for your patience and apologies for the inconvenience and delay.

View in thread

Message 65 of 65 (236 Views)

All Replies

Re: Missing rewards 10/24/2018

★★★★ Novice

Hi

Sith raid heroic with my guild yesterday 24th October.  Finished about 21.15

I finished 30th just. When I logged in to get rewards the game logged me out. Have logged in many times but no rewards have come through. 

My guild is the dagobah pirates

My ally code is 

486 546 649

Thanks

Message 2 of 65 (1,160 Views)
0

Re: Missing rewards 10/24/2018

★★★ Newbie
Hi,
Heroic AAT yesterday. Finished rank 14 but there were no rewards...
Ally code: 566 975 995
Thanks
Message 3 of 65 (1,100 Views)
0

Re: Missing rewards 10/24/2018

[ Edited ]
★★★★ Novice

Hello,

 

we have hot HAAT yesterday aswell and no rewards. I was 2nd on raid. 

 

Ally code: 899 454 199
Thanks

 

44763653_1114476388716325_6631726910034411520_n.jpg
Message 4 of 65 (1,092 Views)
0

Re: Missing rewards 10/24/2018

★★★ Newbie
Happened to me on the 24th, german based time.

Ally Code: 719274974
Type of raid: Heroic Pit

Thanks for the help, it's much appreciated.
Message 5 of 65 (1,084 Views)
0
Highlighted

Re: Missing rewards 10/24/2018

★★★★ Novice
Ally cod: 414-797-121
Type of raid: sith triumvirate t6
Message 6 of 65 (1,083 Views)
0

Re: Missing rewards 10/24/2018

★★★★ Novice

HI my ally code is 654599471

I did not receive the HAAT rewards for rank #14

Message 7 of 65 (1,068 Views)
0

Re: Missing rewards 10/24/2018

★★★★ Novice

Hi my ally code is  654599471 and I did not receive the rewards for the HAAT rank #14

Message 8 of 65 (1,068 Views)
0

Re: Missing rewards 10/24/2018

★★★ Newbie

I finished the pit raid today and after it was over I got an error code and had to restart when I restarted the raid was over and not only did my fight count but I also didn’t get credit for joining so I got nothing from the raid. 

Ally code 625-717-485

Hpit today 10/25/18 @ 12:15 ish

Message 9 of 65 (1,048 Views)
0

Re: Missing rewards 10/24/2018

★★★★ Novice

Hi,

 

Did not receive Heroic Sith rewards yesterday 10/24/18. Placed 7th in the raid. 

 

Heroic Tier Sith Raid

Ally code: 129-672-414

 

Screenshot_20181024-200959_Heroes.jpg
Message 10 of 65 (1,038 Views)
0

HOW TO CONTACT SUPPORT

Having trouble in Star Wars: Galaxy of Heroes?

Contact EA Help

fifa-20-promo-splash

Find your Player ID

Here's how to find your unique Player ID in Star Wars: Galaxy of Heroes.

Learn more on EA Help

ea-help-promo

Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

Learn more on EA Help