Product: Apex Legends
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID/EA Account name? Supertim03
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. .
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. .
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? .
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? .
What should be happening instead? .
Steps: How can we find the bug ourselves? Upgrade Apex legends from ps4 version to ps5 version.
Hi EA,
When i upgraded Apex legends from ps4 to ps5 version, all of my previous ps plus packs are gone. So i’m missing a lot of skins. I hope the is a solution.
Tim.
