Missing probe droid shards

[brayburn9]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Phone
OS Version Up to date
Ally Code: (Find it here: http://bit.ly/AllyCode ) 559222379
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Did not recieve full probe droid shards for territory battle rewards.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States

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Attached screenshots show my rewards from territory battle, guild that i am an officer in and proof that we got less than we should have. I counted 16 special mission completions so should be 32 shards not four 

[MattMR3]

I believe the SM counter and sorter count all attempts, even the unsuccessful ones.

[ChristophIV]

Hello there,

Above is correct, it looks like 16 members of your guild attempted the mission, but only two people completed it.

Hope this helps.