Missing last ultimate mat for SLKR ability

by SnakeNeeley
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Original Post

Accepted Solution

Missing last ultimate mat for SLKR ability

★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone12
OS Version iOS 16.1.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 113-314-355
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I completed the SLKR journey event and have completed all of the other GL journeys that I can. I do not have access to farm any more Light Side or Dark Side GL Tokens for battles but I only have 9/10 ultimate mats so it is impossible for me to unlock SLKR ultimate ability. On the 10th battle of ultimate mats for SLKR journey guide, I completed the battle, but then when I went to apply the mats and unlock the ultimate it shows me I only have 9/10.
Steps: How can we find the bug ourselves? I am not sure how you can go about replicating this bug as I am not sure what caused this bug. I explained as much as I could above with the steps of how it happened for me.
Connection Type Wifi
Please select your region North America
Country United States

I have attaches some images of what my in game UI is showing when I go to upgrade the ability mat and then when I click to see where I can get more, there is nowhere in the game (aside from the other GLs that I cannot do yet) to get ultimate mats.

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Message 1 of 8 (449 Views)

Accepted Solution

Re: Missing last ultimate mat for SLKR ability

EA Live QV Team
@SnakeNeeley You should receive the material in the next few minutes.

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Message 5 of 8 (366 Views)

All Replies

Re: Missing last ultimate mat for SLKR ability

★★ Novice

Hello Ea/CG,

 

I was wondering when I might see a reply to this? I would really like to come to resolution to this so I can finally finish off the grind I have been working on for months! Thank you Standard smile

Message 2 of 8 (398 Views)

Re: Missing last ultimate mat for SLKR ability

★★★★ Guide
@SnakeNeeley No one checks this forum over the weekend, you should get a response today/tonight depending on your timezone.
Message 3 of 8 (385 Views)

Re: Missing last ultimate mat for SLKR ability

★★ Novice

Oh thats good to know. Thank  you! Im hoping to get a solution to this soon Standard smile

Message 4 of 8 (383 Views)

Re: Missing last ultimate mat for SLKR ability

EA Live QV Team
@SnakeNeeley You should receive the material in the next few minutes.
Message 5 of 8 (367 Views)

Re: Missing last ultimate mat for SLKR ability

★★ Novice

Thank you so much!!! EA_GUNNER is the GOAT! Standard smile

Message 6 of 8 (349 Views)

Re: Missing last ultimate mat for SLKR ability

★ Novice

I am also missing the last  ability material ultimate for my galactic kylo ren 

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Message 7 of 8 (221 Views)

Re: Missing last ultimate mat for SLKR ability

★ Novice

@EA_Gunner lmk if theres any information u need

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Message 8 of 8 (220 Views)