Re: Missing gold after rushing a crate

by cyan-000
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Original Post

Missing gold after rushing a crate

★★ Novice

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) OnePlus 5
OS Version OxygenOS 5.1.4
What is your Player ID?
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug missing gold after rushing a crate
Steps: How can we find the bug ourselves? when ordering a crate and the remaining time is less than 4 hours, I press the "rush" button, and
Connection Type Wifi
Please select your region Other
Country Israel

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) OnePlus 5
OS Version OxygenOS 5.1.4
What is your Player ID?
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Missing gold after rushing a crate.
Steps: How can we find the bug ourselves? when ordering a crate and the remaining time is less than 4 hours, I press the "rush" button, and get the crate immediately. The cards are received properly, but the gold isn't.
Connection Type Wifi
Please select your region Other
Country Israel

Message 1 of 5 (579 Views)

Re: Missing gold after rushing a crate

★★ Novice
Clarification: I've used another fuel tank to rush the crate, and not diamonds.
Message 2 of 5 (565 Views)

Re: Missing gold after rushing a crate

EA Live QV Team

Hey @cyan-000, thanks for the report. Can you grab screenshots of your coin balance before and after rushing the crate?

Message 3 of 5 (545 Views)

Re: Missing gold after rushing a crate

★★ Novice
Hi, I will try that tomorrow... I just ordered a crate, and I'm going to sleep for the night soon.
It is easily reproducable, but you need to use that extra fuel tank when there are less than 4 hours left for the crate to be delivered.
Message 4 of 5 (536 Views)

Re: Missing gold after rushing a crate

[ Edited ]
★★ Novice

Added screenshots. 

Now i see that only the calculation is wrong. The are added properly. 

Also notice that after the crate arrived it appears as though it is still loaded on the truck. 

Message 5 of 5 (523 Views)