Missing geo Tb special mission rewards

[kr_is1964]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Ipad
OS Version 12.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 258635882
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Not getting special mission rewards geo tb for phase 1
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region Asia
Country Malaysia

‌

I participated in geo Tb and completed the special mission of phase 1. 

However, I did not get the special mission rewards, but my other guild mates did. 

Please look into this, thank you

[EA_HighCommand · Accepted solution]

Hi @kr_is1964,

We checked your account and our logs and you've claimed the reward for the special mission successfully on 8/14/2019, 06:30:48 am GMT+1. Hope this helps!

Going forward for missing rewards, items, etc. you can always get in touch with our Customer Support.

[EA_HighCommand · Accepted solution]

Hi @kr_is1964,

We checked your account and our logs and you've claimed the reward for the special mission successfully on 8/14/2019, 06:30:48 am GMT+1. Hope this helps!

Going forward for missing rewards, items, etc. you can always get in touch with our Customer Support.

[kr_is1964]

Ok, thank you for taking your time to check for me