Missing gear

[Jopexx]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone X
OS Version 12.0.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 766-559-621
What type of issue do you have? Other
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I’m not sure when this has actually happened, but all of a sudden I find myself short of mk 8 Biotech implant salvage (41 piece). It is practically impossible that I used all that I had stacked since it is challenge gear and I had more then a thousand, like most of the players on my level. I also have thousands of two other golden challenge gear and I used it pretty much evenly as i did biotech implant. I hope that you can find what caused this and fix it asap. Thx
Steps: How can we find the bug ourselves? On my account
Connection Type Wifi
Please select your region Europe
Country Serbia

‌

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? IPhone X
OS Version 12.0.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 768-559-621
What type of issue do you have? Other
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I’m not sure when this has actually happened, but all of a sudden I find myself short of mk 8 Biotech implant salvage (41 piece). It is practically impossible that I used all that I had stacked since it is challenge gear and I had more then a thousand, like most of the players on my level. I also have thousands of two other golden challenge gear and I used it pretty much evenly as i did biotech implant. I hope that you can find what caused this and fix it asap. Thx
Steps: How can we find the bug ourselves? On my account
Connection Type Wifi
Please select your region Europe
Country Serbia

‌

[CG_MindTricks · Accepted solution]

Hey, apologies for the late reply on this. I couldn't find your account by the Ally Code you provided. Can you please double check and send me a PM with the correct Ally Code and the details (date of the occurrence) and I will look into it.

Thanks.

[CG_MindTricks · Accepted solution]

Hey, apologies for the late reply on this. I couldn't find your account by the Ally Code you provided. Can you please double check and send me a PM with the correct Ally Code and the details (date of the occurrence) and I will look into it.

Thanks.

[Jopexx]

Correct ally code is 768-559-621. Sorry about that. Thanks.

[CG_MindTricks]

I sent you a PM.