Missing fragments

[huskar49349]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? IPhone 11
OS Version 16.6
Ally Code: (Find it here: http://bit.ly/AllyCode ) 919-313-556
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug When I passed the fleet training test, I was not given fragments of Mace Windu and Admiral Akbar, as well as fragments of Mace Windu's ship. I thought I wouldn't need them in the future, but I recently discovered fleet battles and I can't take fleet tests because Mace and Akbar and their ships are needed there. I'm just not able to pump the fleet due to lack of resources. I hope you will be able to fix this bug and save other players, as well as return the lost fragments to me.
Steps: How can we find the bug ourselves? I have level 60 and I still don't have Mace and akbar and Mace's ship, although all the fleet training tests are done
Connection Type Wifi
Please select your region Other
Country Kazakhstan

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[EA_Gunner]

@huskar49349 Endurance blueprints are in your inbox. However, you need to unlock Mace and Ackbar first before you can use the ships.

[huskar49349]

Good afternoon. Thank you, I am grateful for the returned Endurance blueprints, but what about the blueprints of Mace and Ackbar? From 50 lvl to 60 lvl, every 2 levels, a fleet training challenge opens, for 52 levels, Grand Moff Tarkin and his ship are given, for 54 lvl 40 blueprints of Mace and Akbar and 10 blueprints of Ackbar's ship, and for 56 lvl also 40 blueprints of Ackbar and Mace and 10 Mace's ship blueprints. And the problem is that I didn't get the challenge reward at level 56, after passing the challenge an error appeared and the restart game button appeared. At the moment, I can't even complete daily tasks due to the absence of Mace and Aсkbar, who can be obtained at level 56 for the challenge that I have passed.

[huskar49349]

These are the fleet challenges that need to be done to collect the reward for all the daily tasks done. And  blueprints of Mace and Ackbar, which have to unlocked if i have access ещ fleet challenges

[EA_Gunner]

You need to farm Mace Windu and Admiral Ackbar to unlock them. Once the pilots are unlocked, you will be able to unlock Endurance and Home One. 

[huskar49349]

@EA_Gunner Wait, i said about Fleet Commander Training events, i pass all of them and did not receive an award. Fleet Commander Training: Mace Windu 3dr battle - rewards: 25k credits, 40 blueprints of Mace and Ackbar, 10 of Endurance and 15 T4 training droids. In the end of battle there was an error and the game rebooted and awards disappeared. You returned only Endurance blueprints, can you please return Mace and Ackbar blueprints.

[huskar49349]

@EA_Gunner i dont know rules about links so I will write separately
https://swgoh.gg/db/events/shipevent_PRELUDE_ACKBAR/
https://swgoh.gg/db/events/shipevent_PRELUDE_MACEWINDU/
https://swgoh.gg/db/events/shipevent_PRELUDE_TARKIN/
in total , it should be 80 Mace and Ackbar blueprints, but i have only 40