Missing finals qualification

[zaxolon]

Product: FIFA 22
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID? zaxolon
Which mode has this happened in? FUT Playoffs
Which part of the mode? FUT Champions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 06/08/2022
What time did you see the bug? (HH:MM AM/PM) 12:00
What is your time zone? EAT - GMT + 3:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Finals qualification is missing.
What happens when the bug occurs? Played the whole finals qualification tournament, reaching 25 points (RANK V), received the packs but not the finals qualification token. Shows I need to earn qualification points from rivals and play the tournament again.
What should be happening instead? Finals qualification token should be granted.

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As I mentioned before, I have qualified to the champions finals but am missing the qualification. 

[EA_Barry · Accepted solution]

This issue should now be resolved and impacted players should see messaging in-game.

Thanks and apologies for the inconvenience caused.

[Rex005]

Product: FIFA 22
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID? [edit: email address removed]
Which mode has this happened in? FUT Playoffs
Which part of the mode? FUT Champions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 06/08/2022
What time did you see the bug? (HH:MM AM/PM) 04:50pm
What is your time zone? CTT - GMT + 8:00
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Finish the playoff
What happens when the bug occurs? No playoff reward and no fut Cham league permission!!
What should be happening instead? Reward!

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Plz give me back the reward and fut champion permission

[Toddi1970]

Have the same at PC. Reached 20 Points, got Notification Quali done. Got 2 rare Gold Packs and 1 small Prime Player Pack. All fine. But i'm not qualified yet, 0/1250 Points, and still able to play qualification again.

[Nikborg03]

@Toddi1970 Hey yeah I had the same thing.

[svetli20066]

Product: FIFA 22
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number amd 580
Enter RAM memory size in GB 16
What is your gamertag/PSN ID? svetli20066
Which mode has this happened in? FUT Playoffs
Which part of the mode? FUT Champions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 8 june 2022
What time did you see the bug? (HH:MM AM/PM) 1:00
What is your time zone? EST (IET) - GMT - 5:30
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? while playing fut champions
What happens when the bug occurs? I have 4 wins in fut champions and i have 19 point how is that even possible. I thinck fifa didnt count one of my win as a win.
What should be happening instead? i need to get back my win.

‌

qwe

[ryand01291998]

I was supposed to get 2 player picks 1 of 4 and also packs and money for what I had done in fut champ finals but rewards showed up this morning but didn’t go anywhere and it’s just showing the new one and no rewards anywhere 

[Franzmann69]

Product: FIFA 22
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID? Franzmann666
Which mode has this happened in? FUT Playoffs
Which part of the mode? FUT Champions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 08/06/2022
What time did you see the bug? (HH:MM AM/PM) 12:30
What is your time zone? GMT (UTC)
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Qualify for fut champs
What happens when the bug occurs? I now can’t play fut champs
What should be happening instead? Give me qualification and compensation pack/packs

‌

Finished fut champs qualifiers with 28 points has given me rewards but says I’m not qualified for fut champs

[adeboeyt]

same happened to me!

[akshatrajpurohit]

@adeboeyt same

[Sexysnake69]

@zaxolon Same problem here just did it got too 22 points got the packs but no finals quilfication